Jobs · Business Development · Massachusetts

Therapeutic Training & Support– 4-day work week!

Northeast Family Services · Springfield, MA · 2 wk ago
Business DevelopmentFull-time

About the role

This position is responsible for managing client relationships and providing high-quality customer service.

Responsibilities

  • Manage client interactions through phone, email, and in-person meetings.
  • Handle customer inquiries and complaints professionally and efficiently.
  • Develop and maintain strong working relationships with clients.
  • Collaborate with cross-functional teams to ensure client needs are met.

Requirements

  • Bachelor's degree in a related field or equivalent work experience.
  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks and prioritize effectively.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Strong problem-solving and analytical skills.
  • Experience with CRM systems is a plus.

Skills

  • Customer service skills.
  • Interpersonal skills.
  • Problem-solving skills.
  • Attention to detail.

Benefits

  • Flexible schedule options.
  • Competitive salary package.
  • Professional development opportunities.
  • Health insurance coverage.

Pay

The starting salary range for this position is $40,000 - $50,000 per year.

Schedule

The role offers flexible scheduling options, typically Monday through Friday, with the possibility of remote work.

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