Therapeutic Case Manager -Abuse Intervention Services

About the role

The Family Wellness Program (FWP) provides comprehensive trauma-informed and anti-oppressive services to families who are affected by IPV, including survivors of IPV, the person who is causing harm (PCH), and children exposed to IPV in the home. Our goal is to help each member of the family establish long-term safety and stability by providing tools to heal from the effects of trauma and end intergenerational violence. The Therapeutic Case Manager will provide direct services to PCHs engaged in the Abuse Intervention Services for Fathers (AISF) component of the FWP. The AISF offers comprehensive abuse intervention services to the PCH, including case management, supportive counseling, and the Caring Dads intervention group. The goal is to stop relationship abuse, thereby increasing safety and well-being of children and families. The Therapeutic Case Manager will report to the Program Supervisor and provide services in Manhattan and in the South Bronx. The incumbent will understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with the functions of the position. Children’s Aid Mission: To help children in poverty to succeed and thrive. We do this by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods. Children’s Aid annually serves children and their families at over 40 sites in New York, as well as through three national program models. Children’s Aid is concentrating its efforts on creating cradle-through-college pathways in high-need neighborhoods, with a focus on children’s health, family stability, education, and social and emotional development. Culture and Values: We put children, youth, and families first: We listen to and incorporate the voices of children, youth and families in all that we do. We seek equity and transformation in our communities: We courageously work within and outside systems to create opportunities for children, youth and families. We strive for excellence: We hold ourselves to the highest standards and are committed to continuous learning and improvement. We are powered by collaboration: Our work is stronger when we trust, partner, and respect each other and the communities we serve. We are driven by compassion: We lead with kindness, care, and empathy and believe in the endless potential of the people we serve and our team.

Responsibilities

• Provide comprehensive assessment and trauma screening.
• Co-facilitate two to three 24-week Abuse Intervention Father’s Group cycles using the Caring Dads curriculum.
• Provide crisis intervention, and trauma-informed and anti-oppressive supportive counseling.
• Provide case management for PCH including emergency financial assistance, advocacy, and referral services.
• Complete all documentation and data entry in a timely manner and in adherence to contractual expectations.
• Conduct outreach and provide informational presentations to IPV stakeholders and community partners.
• Attend all relevant supervision sessions, staff meetings and trainings.
• Maintain open communication with supervisors and team members.
• Provide training and consultation as needed.
• Collaborate with Children’s Aid programs and other community service providers.
• Comply with all privacy laws including HIPAA.
• Perform other duties as assigned.

Qualifications

Master’s degree required in Social Work, Mental Health or equivalent field required (license pending or eligible). Bilingual Spanish/English fluency strongly preferred.

Skills

• Strong organizational skills.
• Ability to function independently and also work on a team.
• Ability to work with clients in our offices in Central Harlem and the South Bronx.
• Ability to work under pressure and relate to families in crisis.
• Ability to work evenings as needed and maintain a flexible work schedule.
• Training and experience in case management and/or working with individuals involved in intimate partner violence in a trauma-informed and anti-oppressive setting.
• Prior experience working with adults who have caused harm in their relationships preferred.
• Knowledge of the New York City intimate partner violence service systems, child welfare, judicial, and other social services preferred.
• Strong interpersonal/communication and writing skills.

Pay

$66,300 - $70,000 / year

Schedule

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.