Jobs · Customer Service · Missouri

Therapeutic Area Manager (TAM), Respiratory - KS/MO Ecosystem

Genentech · St Louis, MO · 6 days ago
Customer Service$138k–$255k/yrFull-time

Territory covers Kansas/Missouri; candidates must live in the St. Louis area.

About the role

As a Therapeutic Area Manager (TAM) at Genentech, you will understand and address healthcare practitioners' needs in the respiratory therapeutic area. You will contribute to improving patient outcomes, represent Genentech products with integrity, and optimize business within the ecosystem. Your role involves leveraging resources to provide healthcare providers with information about Genentech products and collecting insights to support the national strategy at a local level.

Responsibilities

  • Serve as the primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
  • Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision-making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
  • Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
  • Represent Genentech products ethically and professionally, following guidelines and using approved materials.
  • Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.

Requirements

  • Business, scientific, or clinical degree (Bachelor’s degree at minimum).
  • Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems).
  • Six or more years of experience working in a sales role with healthcare professionals (HCPs), ideally representing multiple products and working across a complex healthcare system environment.
  • Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.

Preferred Qualifications

  • Respiratory experience.
  • Account management experience.
  • Ability to flex and learn new disease states.
  • Consistently achieved financial and quantitative targets, as well as qualitative goals.
  • Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry.

Pay

The expected salary range for this position based on the primary location of Kansas or Missouri is $137,500.00 – $255,300.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is also eligible for incentive compensation.

Benefits

This position qualifies for the benefits detailed at Genentech’s benefits page (link not included here).

Schedule

  • Field-based position with overnight travel required.
  • Significant driving of either a company-provided or personal vehicle is required, including prolonged periods of sitting.
  • Motor vehicle record checks will be conducted periodically.

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