Jobs · Customer Service · California

Therapeutic Area Manager (TAM), Immunology – California South / Hawaii Ecosystem

Genentech · Los Angeles, CA · 1 mo ago
Customer Service$138k–$255k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: "The Position The Opportunity: As a Therapeutic Area Manager (TAM) at Genentech, your role is to understand and address healthcare practitioners' needs in a specific therapeutic area. By doing so, you contribute to improving patient outcomes and representing Genentech products with integrity. You have the autonomy to optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products. Additionally, you collect insights and trends to support the national strategy at a local level. Your expertise and professionalism are crucial in driving on-label clinical demand and contributing to the overall national strategy. Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts Represent Genentech products ethically and professionally, following guidelines and using approved materials Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed" That's responsibilities. Then "Who you are: Business, scientific or clinical degree, Bachelor’s degree level at minimum Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities" Then "Preferred Qualifications: Immunology Experience is Preferred Account Management Experience Ability to flex and learn new disease states Consistently achieved financial and quantitative targets, as well as qualitative goals Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry" Then "Relocation Benefits are not available for this role. This is a field based role, the territory will cover Southern California. Candidates should live in Los Angeles County for consideration. This is a field-based position. Overnight travel may be required. This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business." Then "The expected salary range for this position based on the primary location of California is $137,500.00 – $255,300.00. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below." Then "Benefits Genentech is an equal opportunity employer..." etc. That's boilerplate to remove. We need to include sections: About the role (maybe from "The Position The Opportunity:"), Responsibilities, Requirements, Qualifications (maybe combine required and preferred?), Skills (maybe not explicit), Benefits (if any specific benefits mentioned? Not really; they say benefits detailed at link, but no specifics. So we should not create Benefits section because no specific content. Pay: we have salary range, so include Pay section. Schedule: maybe mention field-based, overnight travel, driving, etc. Could be considered schedule? The instruction: include Schedule section only if posting actually states them. It mentions "field based role", "overnight travel may be required", "significant driving", "prolonged periods of sitting". That's more about work conditions, not schedule like hours. Might be considered schedule? Probably not. Safer to omit Schedule if not explicit like "full-time", "part-time", "shift". So we omit Schedule. We need to avoid repeating job title as heading. So we will not put "Therapeutic Area Manager" as heading. We need to use

for section headings. We need to use
  • for any list of duties/requirements/benefits. So we need to turn responsibilities into list items. Also requirements list. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like "Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care". That's a sentence; we can keep as list item. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove the equal opportunity employer paragraph and accommodations link. Also remove "Relocation Benefits are not available for this role." That's a statement about benefits; but we are not including Benefits section because no specifics. However we could include a short paragraph about relocation benefits not available? The instruction: include a section ONLY when posting has real, specific content for it. Relocation benefits not available is specific content about benefits. But we are not creating Benefits section because we don't have details of benefits; but we could still mention that relocation benefits are not available in a

    under maybe About the role? But better to keep it as a note maybe under a "Benefits" section? However they said never create Benefits section unless posting actually states them. It does state that relocation benefits are not available. That's a statement about benefits. So we could include a Benefits section with that statement. But they also said "Prefer a few substantive sections over many thin ones." Might be okay to include Benefits with that note. But also they said "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." So we can fold relocation benefits note into a short

    maybe under About the role or separate. But we need to decide. Let's extract sections: About the role: The first paragraph describing role: "As a Therapeutic Area Manager (TAM) at Genentech, your role is to understand and address healthcare practitioners' needs in a specific therapeutic area. By doing so, you contribute to improving patient outcomes and representing Genentech products with integrity. You have the autonomy to optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products. Additionally, you collect insights and trends to support the national strategy at a local level. Your expertise and professionalism are crucial in driving on-label clinical demand and contributing to the overall national strategy." That's prose. Responsibilities: list of duties: - Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care - Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects - Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts - Represent Genentech products ethically and professionally, following guidelines and using approved materials - Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed Requirements (mandatory): - Business, scientific or clinical degree, Bachelor’s degree level at minimum - Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) - 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment - Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities Preferred Qualifications: - Immunology Experience is Preferred - Account Management Experience - Ability to flex and learn new disease states - Consistently achieved financial and quantitative targets, as well as qualitative goals - Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry Pay: Salary range $137,500.00 – $255,300.00; plus incentive compensation per plan. Benefits: Relocation benefits not available for this role. Also mention that position qualifies for benefits detailed at link (but no specifics). Could include that. We could also include a note about field-based role, territory Southern California, candidates should live in Los Angeles County, overnight travel may be required, significant driving, motor vehicle record check. That could be under a "Work Location / Travel" section but not in allowed headings. Could fold into About the role or Responsibilities as prose. We need to avoid creating sections with filler. So we will include sections: About the role, Responsibilities, Requirements, Preferred Qualifications (maybe as Qualifications), Pay, Benefits (if we have content). Could also combine Requirements and Preferred Qualifications into a single Qualifications section with subheadings? But instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. We'll have Requirements (mandatory) and Qualifications (preferred). Or we could have Requirements and then Qualifications (preferred). We'll follow that. Skills: not explicitly listed; we could omit. Now produce HTML fragment. We need to wrap content in appropriate tags. Structure:

    About the role

    As a Therapeutic Area Manager (TAM) at Genentech, your role is to understand and address healthcare practitioners' needs in a specific therapeutic area. By doing so, you contribute to improving patient outcomes and representing Genentech products with integrity. You have the autonomy to optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products. Additionally, you collect insights and trends to support the national strategy at a local level. Your expertise and professionalism are crucial in driving on-label clinical demand and contributing to the overall national strategy.

    Responsibilities

    • Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care
    • Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects
    • Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts
    • Represent Genentech products ethically and professionally, following guidelines and using approved materials
    • Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed

    Requirements

    • Business, scientific or clinical degree, Bachelor’s degree level at minimum
    • Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
    • 6 or more years of experience working in a sales role with HCPs, ideally representing

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