Jobs · Customer Service · Florida

Therapeutic Area Manager (TAM),FL/PR Ecosystem

Genentech · West Palm Beach, FL · 4 days ago
Customer Service$138k–$255k/yrFull-time

The Opportunity

The Therapeutic Area Manager (TAM) at Genentech is responsible for understanding and addressing healthcare practitioners' needs in a specific therapeutic area. This role involves optimizing the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products, and collecting insights and trends to support the national strategy at a local level. TAMs serve as the primary point of contact for customers, drive end-to-end experiences for assigned customers/accounts, and represent Genentech products ethically and professionally.

Who You Are

  • Business, scientific, or clinical degree, Bachelor’s degree level at minimum
  • Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
  • 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
  • Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities

Preferred Qualifications

  • Ophthalmology Experience is Preferred
  • Account Management Experience
  • Ability to flex and learn new disease states
  • Consistently achieved financial and quantitative targets, as well as qualitative goals
  • Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Benefits

Genentech offers a comprehensive benefits package that includes:

  • Accommodation for Applicants
  • Equal Opportunity Employer
  • Protected Veteran Status
  • Individuals with Disabilities
  • Compliance with Federal, State, or Local Laws

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