Theater Engineer

About the role

Paragon Cyber Solutions is seeking a Theater Engineer to provide rotating 24/7 on-call Tier 2 system support for remote users, support foreign partner system and network installation, maintenance, and sustainment, and perform user training.

Responsibilities

• Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs.
• Respond to system outages to ensure issues are resolved per contract requirements.
• Support foreign partner system and network installation, maintenance, and sustainment.
• Perform Emergency On-Site Sustainment (EOSS) travel to customer locations as required.
• Respond to system component failures or change requests and plan system change or restoration implementation.
• Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users.
• Perform planning and execution for a single or multi-team sustainment and training trip.
• Update Technical Data Package as required to document system.
• Perform on-site sustainment including but not limited to system operational checkout, inventory, system updates, equipment firmware updates and documentation updates.

Requirements

• BS degree in Information Systems, Information Technology, Computer Science, Computer Engineering, Mathematics, Electrical Engineering or related field; or equivalent combination of education and experience.
• Three (3) or more years of systems administration experience supporting Windows and Linux.
• Strong knowledge of Server Operating Systems.
• Knowledge of Cisco networking, network routing protocols (i.e., Static routes, OSPF); GRE and IPSEC tunnels.
• Familiarization with Cisco Unified Communications Manager Express (VoIP).
• Risk Management Frame Work (RMF) standards.
• Knowledge of Network Encryption Devices (i.e., KG-250, KG-250x, IPS-250x, KG-175).
• Knowledge of virtualization concepts and products (VMware).
• Knowledge of Microsoft Active Directory (AD) for user and groups.
• Knowledge of current Microsoft Operating Systems (Server & Workstation).
• Familiarity with Oracle/Sybase/Postgress database maintenance.
• Familiarity with Java application servers (Tomcat, JBoss).
• Familiarity with Linux/UNIX applications and services (NFS, SSH, NTP, LDAP, HTTP, Ansible).

Additional Eligibility Qualifications

• Must currently have and be able to maintain a DoD Top Secret Security Clearance with SCI Eligibility.
• DoD 8570 IAT Level II certification (Security+, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP).
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements.

Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401K w/ employer matching).
• Paid Time Off & Paid Public Holidays.
• Short and Long-Term Disability.
• Healthy Work-Life Balance.
• Training & Development.

Why Work For Paragon Cyber Solutions?

• You want to make a difference.
• You want to be recognized by name versus being a number.
• You want to work with a company where you can grow and work in different areas to increase your knowledge/experience.
• You have an entrepreneurial spirit and need to live it.
• As a small business, each team member rolls up their sleeves and helps where needed (including our CEO).
• We are an award-winning minority, woman, veteran-owned, 8(a), EDWOSB, VOSB, Tampa, FL-based small business.
• We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.