The Salvation Army Guam Corps Family Services Center Part-time Case Worker
The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. An international movement and evangelical part of the universal Christian Church, its message is based on the Bible, its ministry motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
About the role
Provides needed support to the Business Coordinator and Case Manager to assist homeless and underprivileged people.
Responsibilities
- Works in close cooperation with federal and local governmental agencies as well as non-profit and private charitable organizations in the provision of social services to the homeless, underprivileged, and those in crisis situations.
- Distribute and collect applications and supporting documentation for Family Services clientele; ensure that all required documents are submitted by clients within the correct timeframe.
- Assists the Business Coordinator and Case Manager with housing search, placement, and housing inspection if and when requested.
- Assesses clients with the Vulnerability Index – Service Prioritization Decision Assistance Tool and enters the data into HMIS.
- Assists the Case Manager in entering data gathered from client intake into the Homeless Management Information System (HMIS).
- Reports information regarding client updates directly to Business Coordinator and Case Manager and updates the client database as necessary.
- Participate in Christmas distribution and Point in Time count activities.
- Is a member of the Disaster Response Team and supports relief efforts in the aftermath of disasters.
- Perform other duties as assigned by the Program Manager.
Requirements
- High School Diploma or GED.
- Valid Guam driver’s license.
- Ability to prioritize multiple work tasks to meet tight deadlines.
- Considerable ability in oral and written communications.
- Skill in gathering data needed to assess needs of individuals and families.
- Use office equipment such as computers, photocopiers, scanners, calculators, etc.
- Work under stressful conditions.
- Interact with others with courtesy and tact.
- Manage and prioritize multiple projects in an organized and efficient manner.
- Respond to crisis situations in a calm and effective manner.
- Maintain confidentiality.
- Maintain regular and punctual work attendance.
Physical Demands
- Sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking.
- Manual dexterity and eye-hand coordination; use of vision.
- Driving a vehicle.
- Pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds.
- Traveling by airplane.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
Communication Demands
- Talking to co-workers, clients, vendors.
- Written communication to and from co-workers, clients, vendors.
- Talking on the telephones.
- Responding to written or verbal requests of co-workers, clients, and vendors.
- Training/giving verbal and written instructions.
- Receiving verbal and written instructions.
- Writing/composing written language; reading.
- Visiting/working at other worksites.
- Communication via the latest technologies.
Work Environment
Most work will be indoors at the Family Services Center. Attendance at trainings, both on and off island, are required.