The North Face: Sales Lead - Clarksburg Premium Outlets

About the role

The North Face is a company dedicated to exploration, disruption, and leading the way. Our mission is to inspire and enable people to explore, discover, and connect with the natural world. We believe in celebrating individuality and authenticity, and we're looking for someone who shares our passion and values.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Assist in maximizing and achieving store sales and goals by monitoring sales progress & results against key targets.
• Foster a consumer-centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers.
• Assist in providing direct feedback, coaching and supervision of the associates.
• Occasionally assume responsibility for the store in the absence of another manager.

Requirements

• 1 year of related professional retail experience is preferred but not required.
• A High School Diploma or equivalent is preferred; but we value hands-on experience and demonstrated achievements most.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Proven ability to drive results through team coaching and operational excellence.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Skills

• Customer Service
• Team Leadership
• Communication
• Problem Solving
• Physical Stamina

Benefits

Not specified for this position.

Pay

Hiring Range: $20.65 - $23.81 USD per hour

Schedule

This position is a part-time or limited time position (i.e., internship).