The North Face: Floor Supervisor - Albuquerque Uptown

About the Role

As a Supervisor, you will direct, develop, and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross-functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program.

About The North Face

At The North Face, we dare to lead the world forward through Exploration. Founded in the counterculture of Berkeley, CA in 1966, we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe exploration is a mindset—both on and off the mountain—and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer while having the opportunity, tools, and environment to explore the world around you and make meaningful connections.

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Engage customers in conversation around The North Face products, activities, and local community events.
• Supervise floor coverage and activities, including opening and closing the store as scheduled.
• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
• Support the Store Manager in achieving all financial and operational objectives, including expense control, Loss Prevention, store audits, and weekly reporting.
• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensure merchandise on the selling floor is replenished appropriately.
• Ensure compliance and adherence to policies and procedures, standards and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Requirements

• 1+ years of store management experience in a fast-paced, highly engaging retail environment.
• Proven ability to meet and exceed sales results.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent communication skills, both verbal and written.
• Ability to prioritize tasks in a fast-paced store environment.
• Proven ability to meet business goals by driving results through the store team.
• Willingness and desire to learn and share knowledge of products, local community, experiences, and activities relevant to the store’s customer base.
• Ability and desire to provide a highly engaging customer experience through individual service, conversation, and relationship building.
• Excellent decision-making ability in a fast-paced environment.
• Detail-oriented.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred Qualifications

• Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales.
• High School Diploma or GED.

Physical Requirements

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open, and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Inclusion & Diversity

As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

Benefits

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Visit MyVFBenefits.com and click on “Looking to Join VF?” to learn more. Note: This position is part-time or limited time (e.g., internship) and is not eligible for all benefits plans offered at VF Corporation, but some benefits may still apply.

Pay

Hiring range: $17.50 - $23.10 USD per hour. This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process.