The North Face: Floor Supervisor - Cherry Creek Shopping Center

About the role

The Supervisor at The North Face is responsible for directing, developing, and motivating a team of brand associates to ensure a consistent best-in-class customer experience that aligns with The North Face's brand purpose and values. They will partner with the Store Manager and Assistant Store Manager to maximize profitability by overseeing customer engagement, merchandising, operations, and community connection.

Responsibilities

• Coach and develop staff to exceed individual and store productivity goals.
• Engage customers in conversation around The North Face products, activities, and local community events.
• Supervise floor coverage and activities, including opening and closing store as scheduled.
• In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
• Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting.
• Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately.
• Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards, and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

Requirements

• 1+ years of store management experience in a fast-paced, highly engaging retail environment.
• Proven ability to meet and exceed sales results.
• Excellent communication skills, both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Proven ability to meet business goals by driving results through store team.
• Willingness and desire to learn and to share knowledge of products, local community, experiences, and activities relevant to the store’s customer base.
• Excellent decision-making ability in a fast-paced environment.
• Detail orientated.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred Experience

• Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales preferred.

Physical Requirements

• Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
• Standing required for entire work shift.
• Bend, lift, open and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

Benefits

The Supervisor at The North Face is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process. However, this position is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. For a detailed overview of the benefits provided at VF, visit MyVFbenefits.com.