Jobs · Management · Ohio

The Hill Server - PT

Hollywood Casino Columbus · Columbus, OH · 5 mo ago
ManagementFull-time

Responsibilities

  • Takes accurate food and beverage orders
  • Communicates effectively with bartenders and kitchen staff
  • Assists with beverage preparation and delivery
  • Processes guest transactions accurately using POS systems
  • Handles cash, credit, and comp transactions in accordance with financial control procedures
  • Engages guests in friendly conversation
  • Uses guest names when appropriate
  • Provides personalized service throughout the visit
  • Maintains a clean, organized service station
  • Restocks dishes, utensils, beverage station supplies, and service items throughout the shift
  • Ensures sanitation practices are followed
  • Performs additional job-related duties as assigned

Requirements

  • Must be at least 21 years of age
  • High school diploma or equivalent required
  • One to three months of related experience preferred; prior experience in a high-volume serving environment strongly preferred
  • Ability to read, write, speak, and understand English clearly
  • Excellent guest service, communication, and interpersonal skills
  • Ability to accurately count money and make change
  • Flexibility to work nights, weekends, holidays, and overtime as business needs require
  • Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 35 pounds and frequent bending, reaching, and standing

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