SER Server Assistant PT - Siniikaung

About the role

Under the supervision of the SCR Food & Beverage Supervisor, assure that the guests of the Soaring Eagle Casino & Resort have a world class standard of excellence experience when dining at designated outlet by properly setting up dining room operations.

Responsibilities

• Clean and set tables for dining service.
• Understand the departments, F & B concept, menus and customer base.
• Assist wait staff as needed.
• Carry dirty dishes from dining area to kitchen, wipe tables and chairs, and set tables in accordance with outlet standards.
• Clean, stock and organize outlet service areas and dining rooms.
• Sweep and/or mop floors as needed.
• Complete opening and closing “side work” in a timely and thorough manner.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.

Requirements

• Must be at least 18 years of age.
• Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position.
• Native American preference shall apply to all positions.

Knowledge, Skills, And Abilities

• Knowledge of restaurant operations and food service principles.
• Knowledge of kitchen equipment and utensils maintenance operations.
• Knowledge of safe practices in a kitchen working environment.
• Ability to create a friendly atmosphere and demonstrate excellent guest service.
• Ability to communicate effectively both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to follow a variety of instructions furnished in written and oral form.

Physical Demands

• Frequent use of hands, wrists, fingers associated with the serving of food and beverage, and clearing and resetting tables.
• Frequent bending, reaching, standing, and walking required.
• Daily and proper use of trays is required.
• Occasionally lift/move up to 50 pounds.

Work Environment

• Frequent walking and standing in a smoking environment and contact with the general public.
• Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino and constant machine and crowd noise.
• Working around heat, steam, greasy, wet conditions, varying temperatures, and high noise level in a kitchen environment.
• Extended hours and irregular shifts are required.

Pay

$14.00 per hour

Schedule

Part time, 2nd schedule: 3:00 PM – 12:00 AM (close; times may vary). Must have night, weekend, and holiday availability.