The Cafe - Bus Person

About the role

Valley View Casino & Hotel is a member of the winning team, recognized as one of San Diego's Best Places To Work by the San Diego Business Journal. Located in the Valley Center community, the casino reflects the proud heritage of the San Pasqual Band of Mission Indians, who have been a part of this community for generations. This position is within the dining area, focusing on cleaning, resetting, and maintaining the dining area.

Responsibilities

• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Clear all tables and reset them for new seating, ensuring tables are set in accordance with venue standards.
• Ensure guests are achieving a pleasurable dining experience.
• Assist Food Servers in serving throughout their meal, observing the guests for any requests for service.
• Clear all dishes from the table after guests are through eating, continually providing them with a clean, neat eating area.
• Perform as a team member with venue Host, Supervisors, Food Servers and Kitchen Staff in maintaining a smooth and efficient operation.
• Work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina and proper mental attitude while dealing effectively with guests, management, and team members while working under pressure and meeting deadlines.
• Maintain side station to sanitary and professional levels. Complete side work and restocking side stations in a detailed and organized manner according to specifications.
• Follow the Sequence of Exceptional Service Points according to the venue’s training manual.
• Conduct all responsibilities in a professional and ethical manner.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.

Requirements

• High school diploma or GED equivalent.
• Positive attitude.
• Willingness to learn and have the ability to follow instructions and direction.
• Strong organizational and interpersonal skills.
• Able to demonstrate the ability to work in a team unit and take direction from management.
• Able to communicate effectively in English which can include reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or Team Members of the organization.
• Able to work and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Able to define problems, collect data, establish facts, and draw valid conclusions.
• Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Successfully pass a drug screening test.
• Be able to successfully pass applicable auditions or skill testing.

Qualifications

• Previous experience in a casino or gaming environment is preferred.
• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.

Skills

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to work and apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

Benefits

While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, and fumes or airborne particles. The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.