The Beach Club Front Desk Agent

Responsibilities

• Prepare arrival information to include key packets, etc.
• Check guests in/out and share resort and local information.
• Aid guests with issues and problem resolution.
• Answer calls and assist guests with reservation inquiries and questions.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
• Self-motivated with ability to work in a team environment.
• Excellent guest service and problem resolution skills.
• Prior Front Desk experience a plus!

Physical Requirements

• Must be able to stand/walk for entire shift.
• Must be able to bend, kneel, and stoop.
• Must be able to move/lift up to 25 lbs.