THCE Clinical Engineering Operations Coordinator

Employment Type

Full time

Shift Description

Provides administrative and clerical support to assigned Health Ministry (HM) Clinical Engineering (CE) Department staff, under general supervision of the THCE Site Director/Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing/typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports and data entry in the Computer Maintenance Management System (CMMS).

Essential Functions

• Knows, understands, incorporates, and demonstrates the trinity Health Mission, vision and Values in behaviors, practices, and decisions.
• Maintains calendaring system.
• Affords assistance with scheduling activities, vendor meetings, travel, conference rooms and conference calls.
• Reviews, screens, and prioritizes incoming telephone calls and visitors.
• Responds to routine inquires by determining appropriate response and providing general information; refers inquiries and directs visitors to appropriate area as needed.
• Prepares outgoing mail and packages for shipment.
• Contacts appropriate operational area to verify and coordinate shipping, handling, delivery and receiving.
• Performs word-processing and typing of correspondence, narrative documents and reports requiring the use of office automation equipment and various software and application packages.
• Compiles data and prepares computer-generated reports with pre-established CMMS formats related to productivity, budget, and overall operations.
• Compiles, summarizes and formats data.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Monitors self-service request queue and follows up to ensure accuracy of information.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs, ordering, and the like.
• Serves as point of contact for Procure to Pay and THCE Sourcing teams on all orders pertaining to assigned HM.
• Supports staff with the preparation of various reports, special projects, and informational materials.
• Supports customer service efforts.
• Processes service and/or parts requests from customer and/or technicians; dispatches CE Technicians in a timely manner.
• Maintains self-service request queue and follows up to ensure accuracy of information.
• Provides support and guidance related to CMMS.
• Maintains and enters equipment inventory while ensuring proper documentation of disposal and the retiring, donation or selling of old equipment.
• Maintains equipment PM schedules and ensures work orders are generated.
• Enters HR Paid time for accountability analysis.
• Requests modification, additions, deletions of data components.
• Provides guidance and training to technicians related to work orders/logs,