Texas Precious Metals: Communications Manager

About the role

Texas Precious Metals is seeking a Communications Manager to own how Texas Precious Metals and its related brands communicate with customers, media, and the broader marketplace. The Communications Manager will lead customer communications, email strategy, newsletters, public relations, earned media, and executive thought leadership while turning business priorities and subject-matter expertise into clear, credible messaging.

Responsibilities

• Own communications strategy, messaging, and cadence across customer and prospect audiences.
• Develop email strategies, segmented communication journeys, recurring newsletters, customer updates, campaign emails, educational communications, announcements, and lifecycle messaging.
• Partner with Digital Marketing on audience segmentation, automation, platform execution, deployment, and communication-performance insights.
• Develop messaging for company announcements, product launches, partnerships, business developments, and major organizational milestones.
• Draft and edit corporate communications, executive talking points, statements, presentations, press releases, briefing materials, and other external-facing content.
• Manage relationships with PR agencies, media partners, and external communications resources while identifying proactive earned-media opportunities.
• Support media outreach, inbound press opportunities, executive interviews, reputation communications, and issue communications.
• Develop executive thought leadership, articles, commentary, contributed content, and educational content across precious metals, markets, storage, investing, collecting, and related topics.
• All other duties as assigned by management.

Skills and competencies

• Exceptional writing, editing, research, and message development across multiple formats.
• Ability to simplify complex subject matter without oversimplifying it.
• Strong judgment around tone, accuracy, reputation, brand voice, and credibility.
• Audience segmentation, lifecycle communications, public relations, media relations, and editorial strategy.
• Strong organization and comfort working directly with senior leaders and subject-matter experts.

Qualifications

• 4–5 years of experience in communications, public relations, corporate communications, email marketing, editorial content, or a related field.
• Experience developing email campaigns, newsletters, lifecycle or journey-based communications, press releases, and external communications.
• Ability to shift naturally between consumer communications, corporate messaging, and more sophisticated industry or institutional content.
• Experience with email or CRM platforms such as Klaviyo is helpful but not required.
• Precious-metals experience is not required; curiosity about markets, business, investing, and culture is important.
• Understanding and appreciation of Texas culture and values such as independence, straightforwardness, accountability, relationships, and earned trust.

Work environment

Austin-based role with a hybrid schedule until the new Austin office opens; afterward, this position is expected to work in the office at least four days per week. The role is intended to remain Austin-based rather than fully remote.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401k
• Paid Time Off
• Profit Sharing
• Counseling