Texas Elections Business Analyst

Election Operations Analysis

Election Operations Analysis
Analyze Texas election laws, SOS directives, business processes, and county workflows.
Translate election statutes, administrative rules, and operational procedures into actionable business requirements.
Support election lifecycle activities including:
- Voter Registration
- Absentee / BBM / FPCA Processing
- Voting History
- Candidate & Ballot Certification
- Election Setup
- Early Voting
- Election Day Operations
- Canvassing & Certification
- Jury Integration
- Public Information Requests (PIR)

Requirements Management

Conduct stakeholder interviews, workshops, and requirements sessions.
Develop:
- Business Requirements Documents (BRDs)
- User Stories
- Process Flows
- Use Cases
- Functional Specifications
- Acceptance Criteria
- Manage requirements traceability from business need through deployment.

Client Engagement

Act as a trusted advisor to:
- Texas Secretary of State staff
- State election administrators
- County election officials
- Program leadership
Facilitate discussions regarding:
- New requirements
- Legislative changes
- Defect resolution
- Process improvements
- Operational readiness

Solution Analysis & Technical Collaboration

Partners with Product Managers, Architects, Developers, QA, and DevOps teams to define and evaluate solution options.
Analyze business processes, application workflows, integrations, and data flows to support requirements development.
Translate business requirements into detailed user stories, acceptance criteria, and functional specifications.
Identify functional, technical, and operational gaps during design and implementation.
Assist with troubleshooting production incidents through analysis of logs, system behavior, and data.
Review proposed technical solutions to ensure alignment with election operations, statutory requirements, and business objectives.
Participate in backlog refinement, sprint planning, and solution design discussions.

Election System Validation

Lead and execute User Acceptance Testing (UAT), including test planning, test execution, defect validation, and business signoff.
Validate delivered functionality against business requirements, statutory requirements, and operational workflows before production deployment.
Partner with QA teams to:
- Review test scenarios
- Validate acceptance criteria
- Support User Acceptance Testing (UAT)
- Perform defect triage
Ensure delivered functionality aligns with statutory and operational requirements.

Production Support

Participate in election support activities.
Analyze reported issues and determine:
- Root cause
- Business impact
- Priority level
- Recommended resolution
Coordinate with development, deployment, and client teams during critical election periods.

Reporting & Data Analysis

Analyze election data and reporting requirements.
Validate:
- Voting History reports
- Candidate reports
- Absentee reports
- Canvass reports
- Public portal reporting
- Statistical and audit reports
Perform data analysis using SQL, spreadsheets, and reporting tools.

Redistricting & GIS Support

Assist with:
- Redistricting requirements
- Precinct split analysis
- GIS validation
- Voter reassignment impacts
- District maintenance
Review county redistricting submissions and identify potential impacts to election operations.

Process Improvement

Identify opportunities to:
- Reduce manual operations
- Improve election workflows
- Increase usability
- Improve compliance
- Reduce support burden

Requirements Education

Bachelor’s Degree In Political Science
Public Administration
Information Systems
Computer Science
Business Administration
Related field
Equivalent experience may be considered.

Experience

5+ years Business Analyst experience.
3+ years supporting election administration systems, government systems, or highly regulated environments.
Experience working with:
- State election agencies
- County election offices
- Election management systems
- Government technology programs

Technical Skills

Requirements gathering
Process mapping
User story development
Azure DevOps / Jira
SQL querying
Data analysis
UAT coordination
Microsoft Office Suite
Visio or equivalent process tools
Understanding of web application architecture and software development lifecycles
Ability to troubleshoot applications, workflow, and data issues
API and integration analysis experience
Basic understanding of databases, data models, and system interfaces
Ability to analyze application logs and production incidents
Experience working directly with engineering teams in Agile environments.

Preferred Qualifications

Located near Austin, TX
Texas election experience
Knowledge of:
- ABBM
- FPCA
- Voting History
- ENR (Election Night Reporting)
- Canvassing
- Candidate & Ballot Certification
- Jury Management
- Redistricting
- PMP, CBAP, or PMI-PBA certification
GIS or precinct management experience
Experience supporting statewide election implementations.

Core Competencies

Election Domain Expertise
Ability to translate election law and county operational needs into system requirements.
Stakeholder Management
Build productive relationships with state agencies, county officials, vendors, and internal teams.
Analytical Thinking
Assess complex election processes and identify practical business solutions.
Communication
Produce clear business requirements, executive summaries, training materials, and client-facing documentation.
Problem Solving
Investigate production issues and develop business-focused recommendations.

Ideal Candidate Profile

A successful Texas Elections Business Analyst is someone who understands both technology and election administration, can communicate effectively with county election officials and software engineers alike, and can help translate complex election requirements into reliable, compliant, and operationally effective solutions for statewide election programs.