Testing Center Coordinator

About the role

The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more!

Responsibilities

• Schedules exams and testing spaces in collaboration with faculty and the academic departments.
• Communicates regularly with students and faculty regarding testing procedures, schedules, and requirements.
• Trains student workers who may serve as proctors.
• Maintains accurate testing records, documentation, and reports.
• Makes sure testing protocols are followed and addresses any irregularities or concerns.
• Ensures exam security, confidentiality, testing compliance, and ethical testing practices.
• Supports students with disabilities, testing anxiety, or access needs in a professional and supportive manner.
• Uses flexible, student-centered approaches to support students with testing accommodations.
• Maintains accurate records, case notes, and confidential student files in compliance with institutional policies and applicable regulations.
• Captures and administers academic testing services for students, including accommodated and non-accommodated exams.
• Contributes to the review and improvement of testing policies, procedures, and workflows.

Requirements

• Associate’s degree or equivalent experience in lieu of.
• Minimum of one (1) year of administrative office experience.

Qualifications

• Strong computer experience including ability to work effectively with MS Office suite products.
• Proficient in Excel.
• Exceptional organizational skills with ability to prioritize daily workflow.
• Demonstrated ability in time management, problem solving and interpersonal skills.
• Able to work independently with minimal supervision while collaborating effectively as part of a team.
• Requires continual attention to detail in composing, typing and proofing materials.
• Able to analyze information to formulate reports.

Skills

• Must have strong computer experience including ability to work effectively with MS Office suite products.
• Must be proficient in Excel.
• Exceptional organizational skills with ability to prioritize daily workflow.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands while achieving deadlines under pressure.
• Excellent written, verbal communication skills.
• Able to work independently with minimal supervision while collaborating effectively as part of a team.
• Must have demonstrated ability in time management, problem solving and interpersonal skills.
• Able to take copious notes and transcribe/prepare documents.
• Must have the ability to work with all levels within an organization.
• Able to use sound judgement and discretion in handling sensitive student/faculty issues with confidentiality.
• Requires continual attention to detail in composing, typing and proofing materials.
• Able to analyze information to formulate reports.

Benefits

The benefits package at the CIA results in a significant value above the base hiring rate/salary for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA.

Pay

The hiring rate for this position is $22.00 per hour.

Schedule

Must be able to work overtime on nights and weekends as required by business needs. Must be available to work a flexible work schedule.