Testing Assistant

About the Role

Working under the direction of the Testing Supervisor, Testing Assistants will help in many aspects of the Professional Testing Center, supporting undergraduate and graduate admissions testing, professional school admissions testing, and various licensure and certification exams. Responsibilities include assisting with computer-based testing in planning, calendaring, security, administration, and scoring of multiple programs. Testing Assistants will train, certify, and re-certify annually for endorsement to proctor with various test companies and may help with outreach both on and off-campus to determine potential professional testing needs and expand test offerings for USU students, future students, and the public. Additional office tasks may be required.

Responsibilities

• Assist Testing Supervisor in many aspects of testing programs and office management
• Coordinate and mesh calendars of multiple computer-based test programs, including opening calendars in advance and guarding against over-booking and test-type conflicts
• Train and certify by examination for multiple professional test programs (e.g., ETS, Prometric, PAN) and re-certify annually in each
• Proctor and continuously monitor active test sessions to guard against examinee misconduct
• Ensure test security before, during, and after all exam administrations
• Assist in the management of the test registration and payment program, RegisterBlast, and maintain accurate testing and historical records, including annual volume reporting
• Maintain and update the Professional Testing Center website
• Interact and communicate frequently with test candidates, test companies, vendors, and campus and high school communities via phone, email, chat, and in person
• Adhere to all FERPA, privacy, and test company confidentiality laws and guidelines
• Perform various office tasks such as deposits, purchasing and maintaining supplies, cleaning, copying, and scanning

Requirements

• Excellent verbal and written communication skills
• Office experience in an educational setting or comparable experience in the private sector
• High level of personal integrity
• Ability to multi-task, manage time efficiently, and attend to detail with speed and accuracy
• Ability to work independently and self-motivate
• Good public relations skills
• Excellent computer and internet skills
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint)

Preferred Qualifications

• Graduate student
• Two years of directly related experience in testing, teaching, counseling, etc., or an associate's degree in a related field
• Knowledge of university policies and procedures
• Experience with university systems (Banner, Canvas, Service Now, etc.)
• Direct experience in another professional or higher education testing center
• Skill with computers in installation, maintenance, troubleshooting, and networking

Pay

$13.50 per hour

Work Environment

ADA-compliant office work. Requires vigilance and potentially long stretches of observing candidates testing via surveillance cameras, windows, and walk-throughs.