Testing Assistant

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus.

About the role

The Office of Student Accessibility Services is committed to fostering an inclusive learning environment for all students with disabilities. We are hiring a Testing Room Assistant who will report to the Operations Manager. This assistant will help administer testing accommodations for current students with disabilities, entitled to these services under the Americans with Disabilities Act. Accommodations may include extended time on tests, distraction-reduced testing, and stop-the-clock testing.

Responsibilities

• Proctoring tests for students with disabilities in accordance with SAS policies and faculty instructions.
• Preparing testing space and materials during exam periods.
• Monitoring testing environment to ensure academic integrity and testing room protocols.
• Documenting and reporting testing issues, academic integrity concerns, or emergencies to SAS professional staff.
• Scanning, organizing, and securely returning completed examinations according to departmental procedures.
• Opening and/or closing the Testing Room daily.
• Assisting students in scheduling their exams in the testing room through the SAS portal.
• Communicating with students and faculty on testing room operations.
• Maintaining accurate testing records and documentation.
• Maintaining a clean and organized testing room environment.
• Ensuring supplies are well-stocked, including pencils, pens, Chromebooks, calculators, earplugs, etc.
• Maintaining confidentiality of student records and disability-related information in accordance with FERPA, ADA, and institutional policies.
• Participating in required training and staff meetings.
• Performing other duties as assigned.

Requirements

• Some postsecondary education and relevant experience.
• Available consistently either in the mornings or afternoons.
• Capable of maintaining professional interactions with college students, professors, and staff.
• Strong oral and written communication skills.
• Strong organizational and scheduling skills.
• Strong commitment to fostering a respectful, inclusive, and welcoming environment for individuals with disabilities.
• Proficient with computers and peripherals, including email, scanning, and video camera recording.

Core Competencies

• Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships.
• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others.
• Innovation: Performing one's job with creativity and proactivity, improving procedures, and problem-solving.
• Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission.
• Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties.

Schedule

• Shifts available Monday-Friday 8:00 a.m. to 12:30 p.m., with extended hours during high peak testing times such as midterms and finals week.
• The schedule may include, but is not limited to, a total of 15 weeks per semester, both Fall and Spring semesters, for a total of 30 weeks during the academic year.
• Expected start date: August 21, 2026.

Pay

$20 per hour. Weekly hours: 22.5.

Benefits

To review generous benefits options, please review our detailed information or check out our Benefits at a Glance.