Testing Assistant

Job Summary

The Testing Assistant administers a variety of computerized and paper-based exams for students, staff, instructors, and community members. Responsibilities include test administration, data entry, record maintenance, and customer service, while ensuring the security and confidentiality of all testing materials and student information. This position also assists with computer setup, tracks daily testing activity, and may require certification as a test administrator depending on the exam.

Responsibilities

• Administer exams according to testing standards, ensuring security and confidentiality.
• Provide clear instructions and customer service to examinees, students, instructors, and staff.
• Clock in approved testing accommodations for students with disabilities.
• Schedule exam appointments and manage related communication and logistics.
• Maintain testing environments for compliance and report suspected violations.
• Ensure secure administration of High School Equivalency exams as a certified GED Examiner.
• Maintain required testing certifications and assist in training new or temporary staff.
• Set up testing workstations and report technical issues.
• Enter placement test scores accurately into the student database.
• Maintain testing records in FERPA compliance and complete required annual training.
• Track and report daily testing statistics and assist with file management and departmental tasks.
• Participate in cross-departmental initiatives and campus events.
• Identify and recommend process enhancements to improve efficiency and service delivery.
• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one (1) year of office support or related experience.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines with regular guidance and frequent check-ins.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Benefits

• Competitive salary.
• Excellent benefits package including Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays! ), generous vacation, sick and personal time off, and 14 paid holidays each year.
• Some benefits may not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

Physical Requirements

• Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental

• Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Pay

• $16.13/hour
• Full-Time/Part-Time
• Total Hours Per Week 40

Position Type

• Staff

Job Family

• Classified

Posting Date

• 07/29/2026

Expected Start Date

• 08/27/2026

Compensation Grade

• A13

Location

• Grayslake Campus

Department

• Testing Operations Department

EEO Statement

• College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, age, sex, national origin, disability, religion, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, ancestry, citizenship, parental status, pregnancy or any other status protected by law.