TEST SBTesting Assistant (part-time)

Duties

• Administer and/or assist with all exams offered in the Testing Center, and as assigned.
• Obtain certification to administer various exams, including but not limited to Certiport, Accuplacer, and other exam programs as they may require proctor certification;
• Assist Testing with administration of specialized certification exams.
• Responsible for all aspects of exam administration including MV rules and guidelines governing eligibility for testing and handling of exam results; exam vendor processes and policies; all technology-related aspects of administering and monitoring exams and reporting exam results.
• Develop a strong understanding of exam security, demonstrate best security practices consistently, and serve as a staff leader in ensuring adherence to best practices; monitor all exams being administered and take appropriate action according to established Testing Center guidelines.
• Develop a strong understanding of FERPA and information security, demonstrate best information security practices, and serve as a staff leader in ensuring adherence to best practices.
• Greet students, faculty, community members and other visitors in a courteous and professional manner; efficiently determine each visitor’s needs and provide information, services and/or directions as appropriate.
• Aid MVCC faculty members with submission of course exams according to established Testing Center guidelines and procedures; log incoming exam submissions according to established Testing Center procedures.
• Assist with troubleshooting and resolution of system issues relative to and all testing platforms; coordinate resolution with Information Technology or test vendors.
• Make outgoing calls and answer incoming telephone calls and emails to departmental accounts in a timely, courteous and professional manner to answer questions and facilitate timely completion of placement testing.
• Absorb and support group testing events as directed by supervisors; group testing events may occur on campus or at off-campus locations as determined by the Director and/or Coordinator.
• Perform clerical duties including but not limited to accurate filing of exam-related materials, storing and archiving documents, preparation of student handouts, and other clerical tasks as assigned by supervisors; adhere and support safety best practices as outlined by college and department guidelines.

Qualifications

• Excellent personal, written and oral communication skills.
• Frequent interaction with Moraine Valley and high school, faculty/staff, administrators, students and parents.
• Ability to work well with people across the campus and MVCC high school district.
• Excellent organizational skills with attention to details.
• Previous experience working with high school students a plus.
• Proficient use of computer technology and MS Office to access data, maintain records, generate reports, and communicate with others.
• Ability to obtain and maintain certification to administer various exams.
• Must have a track record demonstrating dedication to the college core values of diversity, equity, responsibility, fairness, integrity, and inclusion.