Test & Product Specialist

About the role

Mission: To analyze the issues in test booth for machines which require troubleshooting and identify root cause to improve first time right. Lead product audits for improving line efficiency. This position reports to the Quality Manager. Supervisory Responsibilities: None.

Responsibilities

• Troubleshoot machines while following all safety regulations.
• Report risk observations, near misses, and incidents on time.
• Contribute to the safety Kaizen board for process/design improvement.
• Perform troubleshooting on machines having issues after test and identify root cause, categorizing it (assembly, programming, supplier quality, etc.).
• Communicate issues daily to respective teams for corrective action and train operators on identified issues.
• Maintain a database of machines needing troubleshooting, root causes, and actions taken.
• Support testing and rework when troubleshooting is not needed, including testing machines in the test booth and rework activities after inspection.
• Identify common issues per line and communicate them to supervisors/line leads.
• Assist test operators as needed and provide training when required.
• Support 5S initiatives to keep the workplace neat, clean, and safe.
• Conduct product audits for all lines, performing in‑depth inspections, reporting findings, and aligning with other process coordinators on improvements.
• Respect and actively contribute to SHE (Safety, Health, Environment) procedures.
• Promote continuous improvement and innovation ideas.
• Interact transparently and promptly with colleagues and managers, maintaining respectful relationships.
• Promote Group Core values: Interaction, Commitment, and Innovation.
• Perform other duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving abilities.
• Self‑leadership and action‑oriented mindset.
• Strong mechanical and electrical knowledge.
• 2–4 years of assembly experience with knowledge of assembly and testing processes for air compressors, generators, and pumps.
• Experience troubleshooting air compressors, generators, or pumps.
• Operating knowledge of systems and basic computer operation.
• Physical ability to lift up to 30 pounds occasionally.
• Eligibility to work in the United States without company sponsorship.

Benefits

• 3 weeks paid time off.
• Paid holidays.
• Health, dental, and vision insurance (effective the first of the month after hire).
• Life and disability insurance (fully paid).
• Generous 401(k) plan.
• Maternity and paternity leave.
• Gym membership reimbursement.
• Educational assistance.
• $1,500 referral bonus.
• Modern, state‑of‑the‑art facility with on‑site self‑service food market.
• Opportunities for long‑term career growth.

Location

This role requires on‑site work at our office in Rock Hill, SC, United States.