Test Proctor- Full Time

Location: 2679 Crane Ridge Dr., Jackson, MS 39216

Pay

$15.25 per hour plus benefits for full‑time positions.

Schedule

Full Time: Monday‑Thursday 8:00 AM‑5:00 PM, Friday 8:00 AM‑4:00 PM.

About PSI

PSI is a global leader in testing solutions, providing license and certification exams for state and federal agencies as well as assessments for public and private companies. Their mission is to create a positive testing experience that empowers candidates to succeed.

About the role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry‑level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as the IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Requirements

• High school diploma or equivalent.
• U.S. citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40 % of your shift.
• Commitment to exam security and compliance.

Benefits

• Competitive pay plus comprehensive benefits (medical, dental, vision).
• Paid time off and retirement plans (401(k), pension).
• Flexible scheduling and work‑life balance.
• Career development and training opportunities.
• Wellness programs and global initiatives.
• Volunteer opportunities and community engagement.