Test Center Administrator/Proctor - Part Time

About PSI

PSI is the leader in the assessment industry and has been in business for over 75 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies.

About The Role

As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Customer Service Experience Preferred (training Provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Pay & Schedule

• Pay: $18.75/hr
• Schedule: Tues-Thurs 3:30PM - 9PM
• One week of virtual training required with a M-FRI 8am-3pm schedule.
• Average weekly hours: 24
• Location: 10330 Pioneer Blvd Suite 285, Santa Fe Springs, CA 90670