Test Center Administrator/Proctor - Part Time

About the Role

As a Test Center Administrator (Exam Proctor), you'll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Requirements

• High school diploma or equivalent.
• US citizenship is required.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Qualifications & Skills

• Customer Service Experience Preferred (training Provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Pay

$18.75/hr.

Schedule

Mon & Tues 8am-1pm, Wed 8am-4pm & Sat 8am-2pm. One week of Virtual training required with a M-FRI 8am-3pm schedule. AVG WEEKLY HRS 24. These are the only set schedules available for this location. Please ensure you are available for one or the other.