Test Administrator (Salisbury, MD)(Temp)

About the role

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned

Schedule

• Availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 8 pm, and about 2 Saturdays per month
• Sunday shifts would be infrequent, but a possibility if the need arises
• Candidate must be open to flexible scheduling
• Strictly part-time, 6-10 hours per week, with an expectation to work more hours if needed
• Schedules are available at least 2 weeks in advance

Qualifications

• High school diploma or equivalent is required
• Minimum of 1 year customer service experience is preferred
• Experience proctoring or invigilating exams is highly preferred
• Must be flexible in work hours and days
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)
• Must be able to sit for long periods of time and also escort candidates to and from testing room
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance

Pay & benefits

• Starting pay is $17.75 per hour
• Eligible for accrued paid sick time