Test Administrator (Rochester, NY)
Pearson VUE is the global leader in computer‑based testing for information technology, academic, government and professional programs. Operating in more than 180 countries, Pearson VUE delivers secure exams through a worldwide network of test centers. The company, a business of Pearson—the world’s leading learning company—offers a supportive environment for career growth.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor/invigilate candidates while testing.
- Troubleshoot technical issues in coordination with internal departments.
- Perform light housekeeping duties, such as vacuuming floors and sanitizing keyboards after each candidate’s examination.
- Other duties as assigned.
Schedule
This part‑time position requires flexibility to work a variety of shifts, Monday through Saturday, between 7:20 AM and 8:00 PM. Sunday shifts are infrequent but possible. The role is 6 to 19 hours per week, with the expectation to work additional hours if needed. Schedules are posted at least two weeks in advance.
Qualifications
- High school diploma or equivalent (required).
- Minimum of 1 year customer‑service experience (preferred).
- Experience proctoring or invigilating exams (highly preferred).
- Beginner to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to sit for long periods and escort candidates to and from the testing room.
- Physical ability to bend, stoop, and lift up to 20 lb. (reasonable accommodation provided).
- Comfort in a quiet testing environment, hearing soft voices and seeing details from a distance.
- Flexibility in work hours and days.
Pay
Starting pay is $17.75 per hour, plus eligibility for accrued paid sick time.
Benefits
Eligible for accrued paid sick time. Additional benefit information is available at Pearson Benefits for New Employees.