Tesla Advisor, Delivery
Tesla · Mesa, AZ · 1 wk ago
On-siteManagementPart-time
What You'll Do
- Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
- Demonstrate expertise in selling Tesla’s products and services
- Maximize scheduling efficiency to improve customer experiences
- Compile reports for performance improvement and support training
- Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
- Maintain Store Fleet: Coordinating service, allocation management, and completing accident report
- Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales
What You'll Bring
- At least 1 year of customer service experience
- Proactive team member and ability to develop collaborative relationships
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver's license required
Benefits
- Compensation and Benefits
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance