Tesla Advisor, Delivery

What You'll Do

• Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
• Demonstrate expertise in selling Tesla’s products and services
• Maximize scheduling efficiency to improve customer experiences
• Compile reports for performance improvement and support training
• Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
• Maintain Store Fleet: Coordinating service, allocation management, and completing accident report
• Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales

What You'll Bring

• At least 1 year of customer service experience
• Proactive team member and ability to develop collaborative relationships
• Highly organized and excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
• Ability to work evening hours, weekends, and holidays in a retail environment
• Valid driver's license required

Benefits

• Competitive pay
• Medical plans > plan options with $0 payroll deduction
• Fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• Employee Stock Purchase Plans, and other financial benefits
• Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Tesla Babies program
• Employee discounts and perks program