Territory Sales Representative - Rochester NY

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders.

Our current portfolio includes:

• VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
• VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults

Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE). At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.

We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work. In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.

About the role

The Territory Sales Representative (TSR) is responsible for meeting and exceeding sales objectives in their assigned geography while adhering to all applicable company and regulatory standards. The TSR will work to understand and identify customer needs, aligning appropriate resources and pull-through activities. The role involves acquiring advanced product and disease state knowledge to enable in-depth engagement with healthcare professionals. Reporting to the Regional Sales Manager, this individual will promote the company’s products by calling on Gastroenterologists, Advanced Practice Practitioners (APPs), and select Primary Care Physicians in the assigned territory to achieve sales goals. The TSR will collaborate closely with peers, Regional Sales Managers, and commercial colleagues to meet territory, region, and corporate objectives.

Responsibilities

• Drive sales performance to ensure sales goals are met or exceeded.
• Maintain advanced product and disease state expertise to effectively engage Gastroenterologists, Primary Care Physicians, APPs, and office staff, delivering clinically focused messages to introduce new treatment options and overcome customer concerns.
• Continuously build understanding of territory market dynamics and market access opportunities, accelerating pull-through by effectively communicating with HCPs and office staff.
• Work closely with the Regional Sales Manager and Strategic Account Specialists (SAS) to develop and execute territory business plans to achieve sales goals.
• Collaborate with peers, marketing, training, and sales operations to drive operational execution and share best practices.
• Meet all administrative management responsibilities, including effective use of CRM and expense reporting.

Requirements

• Bachelor’s degree from an accredited college or university.
• Two years or more of successful medical sales experience (e.g., dental, medical device, laboratory, diagnostics) or one year of pharmaceutical sales experience; GI specialty experience preferred.
• Proven and consistent track record of success in sales performance.
• Experience launching new products.
• Demonstrated success leveraging all resources (marketing, market access pull-through, and technology solutions).
• Proven business acumen and analytical expertise.
• Ability to build professional relationships with office staff and others in the customer network.
• Demonstrated success in both live and virtual interactions.
• Ability to work in a fast-paced, dynamic work environment.
• Strong technical skills, including proficiency with Microsoft Office Suite (Excel, PowerPoint) and digital meeting platforms (Veeva Engage, Teams, Zoom, etc.).
• Valid driver’s license and safe driving record.
• Some overnight travel may be required depending on geography.
• Travel to national, regional, and corporate offices may be required.

Core Values

• Perseverance – With hard work and determination, together we overcome all obstacles.
• Humble – We put others first, remain grounded, and let our work speak for itself.
• Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day.
• Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas.
• Entrepreneurial – We are nimble, agile, and embrace innovation. We challenge the status quo, enjoy change, and approach problems unconventionally.

Benefits

• Highly competitive medical, dental, and vision coverage options with low monthly premiums.
• Roth & Traditional 401(k) savings plan with annual employer match.
• Long-term incentive equity compensation program.
• Employee Stock Purchase Plan (ESPP).
• Comprehensive paid leave programs, including:
  • 16 weeks of paid parental leave for all new parents.
  • 4-week part-time Bridge-Back-to-Work Program.
• Hybrid and flexible working arrangements.
• Unlimited Time Off.
• 17 paid company holidays in addition to a year-end winter shutdown period.
• Annual Fitness & Wellbeing Reimbursement.
• Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance.
• Company-provided short- and long-term disability benefits.
• Company-funded HSA plan.
• Accident and Hospital Indemnity insurance.
• Employee Assistance Program (EAP).
• Employee recognition program.

Pay

The expected annual base salary range for this role is $90,000 - $140,000.