Territory Sales Representative

About the role

As a Territory Sales Representative for the market leader in windows, you'll be part of a dynamic team where your contributions are valued, and your professional development is prioritized. Join us and become an integral part of our winning team.

Responsibilities

• Drive Special Order Sales (50%): Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
• Training (15%): Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
• Maintain Existing Stock Business (10%): Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
• Customer Rapport (10%): Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
• Sales Planning (5%): Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
• Problem Resolution (5%): Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
• Management Feedback (5%): Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales

Store Visit Protocol

• Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR's judgement of current needs
• Pro Sales Desk & Millwork Desk: Training millwork associates and appointment setting
• General Housekeeping: Review of product literature, review of store stock using Orderup and partner with MET when applicable
• Display Quality Check: Ensure all displays meet the company's quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)

Qualifications

• High School Diploma or equivalent required; bachelor's degree preferred
• Proven direct sales experience in the building products industry preferred
• Understanding of the building products industry and home improvement retail channel preferred
• Strong problem-solving, negotiation, and communication skills essential
• General knowledge of major competitive brands within the industry
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
• Solid time management skills with the ability to prioritize multiple responsibilities effectively
• Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
• Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
• Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
• Be willing to adapt to new processes, technologies, and ways of thinking
• Collaborate with colleagues, share insights, and work together to achieve common goals
• Ability to travel within territory daily: Upper Midwest – Michigan

Pay & benefits

• Base salary range: $70,000 + $20,000 (additional compensation)
• Medical, dental, and vision benefits starting day 1
• 401k and PTO
• Paid holidays, FSA, life insurance, LTD, STD, EAP, discount programs, tuition reimbursement, training, and professional development