Territory Sales Representative

Responsibilities

• Actively contribute to sales in assigned territory.
• Maintain and use CRM to ensure customer needs, information, and concerns are captured.
• Develop employees into the best version of themselves.
• Focus on customer service as a pathway to building branch profitability.
• Develop territory accounts and call on a routine basis.
• Expand business (account penetration) at each account.
• Warm call (cold call) and prospect continuously; submit weekly Cold Call sheets (goal: 10 cold calls, 5 new accounts).
• Check and reply to emails daily.
• Carry out new items and target accounts with new ideas, products, and services.
• Provide customer relations and service by going beyond the customer's expectation.
• Research and follow up with customers on special order items.
• Target new construction/operations and identify contract business.
• Mentor and help train new employees.
• Assist with managing local inventory and minimizing dead stock.
• Address disgruntled customers as opportunities to define service levels and build customer retention.
• Read and maintain Open Order Reports daily/weekly.
• Use Aging reports to identify problem areas.
• Contact customers and work with the credit department on collections.
• Write credit memos promptly and accurately.
• Review and adjust customer price agreements.
• Periodically review accounts and volume to compare with account history.
• Oversee the daily maintenance and security of the facility.
• Resolve elevated customer issues as needed.
• Create strong relationships with local representatives and the supplier community.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Business or relevant equivalent experience preferred.
• 3+ years of job-relevant experience.
• Proven ability in sales and account management.
• Previous experience working in high-pressure, fast-paced environments.
• Detail-oriented with excellent organizational, prioritization, and multitasking skills.
• Strong work ethic, drive, and hustle.
• Coachable, open to receiving feedback, and able to implement feedback.
• Ability to write and speak effectively to individuals and groups.
• Ability to analyze and interpret internal reports.
• Ability to translate financial reporting to actionable items.
• Experience dealing with elevated customer issues.
• Solid analytical, business planning, problem-solving, and communication skills.
• Beginning to intermediate computer skills; ability to utilize all Bargreen Ellingson systems with proficiency.
• Willingness to keep computer skills updated.
• Must possess a valid driver license and maintain an insurable driving record.

Working Conditions

Varies by location: restaurants, retail store, warehouse, and stock room. Exposed to various work surfaces both inside and outside. The work is usually performed inside, but exposure to various environments occurs frequently.

• Frequently sit for long hours, concentrate on data, detail, screen viewing, typing, and use of computers and office equipment with fine motor skills.
• Ability to lift up to 25 pounds and up to 75 pounds assisted.
• Up to 85% in-territory travel.