Territory Sales Manager - Northern Illinois

About the role

Western National Insurance Group is seeking a Territory Sales Manager to join our Agency Sales Team in one of our Wisconsin and Northern Illinois territories. The individual in this role will build and grow an assigned territory by developing trusted relationships with independent insurance agencies. This position partners with agency principals, producers, and staff to identify growth opportunities, strengthen long-term partnerships, and drive profitable business while representing a company known as The Relationship Company®.

Territory Sales Managers at Western National have the autonomy to manage their territory with the support of experienced underwriting and sales teams, and the opportunity to make a meaningful impact. Individuals who enjoy building relationships, thinking strategically about business growth, and helping agency partners succeed will find a rewarding career with Western National.

This is a field-based position that requires regular travel throughout an assigned territory to meet with independent agency partners, with occasional overnight travel (approximately 15–25%) as business needs require.

Responsibilities

• Build trusted relationships with agency principals, producers, and staff to become their preferred carrier partner.
• Identify opportunities to grow profitable business by understanding each agency's goals, strengths, and market opportunities.
• Prospect and recruit new agency partners that align with Western National's long-term growth strategy.
• Develop business plans with agencies that drive sustainable, profitable growth.
• Manage your territory like a business by analyzing production, profitability, and market trends to prioritize opportunities.
• Conduct regular agency visits, providing coaching, training, and strategic business planning.
• Identify agencies needing additional support and develop improvement plans that strengthen long-term partnerships.
• Recommend changes to agency partnerships when business performance or strategic alignment warrants.
• Collaborate with underwriting, claims, marketing, and other departments to deliver exceptional agency experiences.
• Help agencies navigate underwriting, service, and claims questions while advocating for solutions that support mutual success.
• Facilitate product, technology, and sales training that helps agencies better serve customers and grow their business.
• Share marketplace insights, competitive intelligence, and agency feedback to improve products, processes, and customer experience.
• Participate in projects that strengthen Western National's sales strategies and agency partnerships.
• Continuously look for better ways to serve agencies and improve business results.

Requirements

• 2+ years of property-and-casualty insurance company sales, underwriting, loss control, agency operations, or other agency-facing insurance experience that demonstrates relationship-building, business development, and territory management capabilities.
• Valid and unrestricted driver’s license and an acceptable driving record.
• Excellent written, verbal, interpersonal, negotiation, and conflict-resolution skills.
• Proven ability to communicate effectively with individuals at all levels of an organization.
• Ability to prioritize work, meet deadlines, manage multiple responsibilities, and work independently.
• Strong attention to detail and accuracy.
• Ability to maintain a professional demeanor, demonstrate integrity, and show respect in all customer interactions.
• Proficient use of core systems, office and computer equipment, and software packages.
• Proficient understanding of insurance regulations, compliance requirements, and risk management concepts.
• Ability to explain insurance terms, policies, and procedures clearly to agency partners and actively listen to customer needs and concerns.
• Bachelor’s degree in business, marketing, or a related field; equivalent experience in lieu of a degree is acceptable.

Qualifications

• CIC or CPCU designation, or a record of successful completion of insurance-related continuing education courses.
• Deep knowledge of property-and-casualty insurance products and services, including coverage options, exclusions, and benefits.
• Demonstrated ability to lead or co-lead project groups and contribute new ideas that improve coverage, policies, procedures, or customer outcomes.
• Demonstrated ability to share knowledge and provide informal leadership to others.

What success looks like

After your first year, successful Territory Sales Managers are:

• Viewed as trusted advisors by their agency partners.
• Building strong relationships across their assigned territory.
• Identifying and developing profitable growth opportunities.
• Collaborating effectively with underwriting and internal business partners.
• Managing their territory proactively through thoughtful planning, consistent follow-up, and disciplined execution.
• Representing Western National's values by delivering an exceptional agency experience.

Pay

The targeted hiring range for this role is $88,400–$130,400 annually. The base pay offered may vary depending on job-related knowledge, skills, credentials, and experience, as well as other factors such as the scope and location of the role.

Benefits

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, and disability insurance.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions).
• Wellbeing Program, including onsite fitness studio.
• Paid Time Off – including holiday, vacation, and volunteer time.
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education).
• Paid parental leave.
• Bonus opportunities.

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.