Territory Sales Enablement Manager

About the role

PEMCO is seeking a Territory Sales Enablement Manager to join our community. The role is responsible for designing, implementing, and optimizing programs, tools, and processes that empower PEMCO's Community Agent channel to deliver exceptional customer experiences while driving profitable growth.

Responsibilities

• Develop and manage the PEMCO Partners Rewards Program and other enablement programs that enhance agency capabilities, including training, onboarding, and performance recognition initiatives that directly contribute to profitable growth.
• Lead the evolution of the Community Agent digital platform, improving usability, self-service functionality, and overall effectiveness to support growth and profitability objectives.
• Collaborate with Territory Sales managers and leadership to create best practice playbooks, align strategies, and ensure consistent execution across territories to maximize growth opportunities.
• Monitor Community Agency partner performance metrics and provide insights to optimize strategies.
• Drive engagement through events and communications, including partner meetings, webinars, and cross-functional meetings that foster collaboration and growth.
• Oversee recruitment and onboarding processes for new agencies aligned with PEMCO’s values and growth objectives, ensuring they are positioned for success and profitability.
• Participate as the subject matter expert with internal projects and initiatives focused on compliance, new products, and operational and customer experience improvements.
• Provide project management to additional initiatives as business needs evolve to maintain competitive advantage and growth trajectory.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct.

Requirements

B.A. or B.S. degree or equivalent work experience (business or equivalent) is required. 8+ years in channel enablement, sales operations, or independent agency management within the insurance or financial services industry preferred.

Qualifications

• Strong understanding of insurance industry trends, distribution models, and growth strategies.
• Technology proficiency: Skilled in MS Office and familiar with digital tools/platforms for partner enablement.
• Customer-centric mindset: Ability to design solutions that address partner and customer challenges while improving profitability.
• Communication: Clear, professional verbal and written communication skills for technical and non-technical audiences.
• Project management: Strong organizational and cross-functional collaboration skills.
• Leadership: Ability to work independently, influence stakeholders, and lead initiatives with minimal supervision.

Skills

• Strategic planning and implementation.
• Program development and management.
• Customer relationship management.
• Performance analysis and optimization.
• Collaboration and stakeholder management.
• Training and onboarding facilitation.

Benefits

Regular part-time and full-time employees are eligible for medical, dental, and vision plans with generous employer premium cost shares. Additional benefits include life and accidental death & dismemberment insurance, long- and short-term disability benefit coverages, a 401(k) plan with a generous employer match, vacation, sick leave, and paid holidays. PEMCO also offers flexible spending accounts, an education assistance program, a scholarship program, an employee assistance program, and various perks and benefits, including discounts on computer software and hardware, cell phone plans, and rental cars. Other compensation, depending on role, contributions, and performance, may include discretionary bonuses, tiered sales commissions and/or incentives, employee referral bonuses, shift differential pay, and more.

Pay

The pay range for this role is shown below. Compensation decisions are determined based on an individual’s qualifications, job-related knowledge, skills, and experience. Greater Seattle area target pay range: $140,768-$172,050. The full pay range is $117,307-$195,511. Outside Greater Seattle area target pay range: $124,231-$151,837. The full pay range is $103,526-$172,542. Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Schedule

Regular part-time and full-time employees are eligible for medical, dental, and vision plans with generous employer premium cost shares. Additional benefits include life and accidental death & dismemberment insurance, long- and short-term disability benefit coverages, a 401(k) plan with a generous employer match, vacation, sick leave, and paid holidays. PEMCO also offers flexible spending accounts, an education assistance program, a scholarship program, an employee assistance program, and various perks and benefits, including discounts on computer software and hardware, cell phone plans, and rental cars. Other compensation, depending on role, contributions, and performance, may include discretionary bonuses, tiered sales commissions and/or incentives, employee referral bonuses, shift differential pay, and more.

Company Information

Pemco is a mutual insurance company owned by its Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America’s Best Insurance Companies in both Auto and Home for 2025, based on customer survey feedback, and by Newsweek as one of America’s Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!