Territory Manager, Neuro - Phoenix, AZ

Your Responsibilities

• Conduct sales calls to promote, sell, and service BIOTRONIK products and offerings to existing and competitive customers.
• Support patients throughout the educational and clinical process for spinal cord stimulation therapy.
• Provide support and technical assistance during the use of BIOTRONIK products during procedures.
• Develop and implement quarterly sales plan and business reviews to achieve sales goals and objectives, while maintaining forward thinking strategies as protection for market shifts for sustained territory performance.
• Compelled to be a subject matter expert with regards to BIOTRONIK products and platforms, while adapting to changes in the clinical and competitive landscape.
• Builds relationships with key stakeholders (physicians, hospital administrators, Allied Healthcare Professionals, etc) within assigned territory to identify opportunities to promote BIOTRONIK products and services.
• Complete administrative reporting as assigned (for example: expense reports, account profiles and analysis, daily planners, competitive updates, and inventory log).
• Provide ongoing field intelligence reports on competitive activity, changes in markets, distribution, and pricing, as well as input on customer preferences and product features.
• Manage time and company resources in an effective way to control unnecessary expenses/assets.
• Effectively utilize sales collateral and sales support tools to support promotional and territorial needs.
• Train and educate both existing and new customers on the availability and use of BIOTRONIK’s product portfolio.
• Maintain fiscal responsibility for assigned BIOTRONIK asset management, including inventory and capital equipment.

Your Profile

• Bachelor’s Degree in Nursing, Physiology, Biology, Bio Engineering, Business or an equivalent degree or 4 years of relevant work experience in place of a Bachelor’s degree.
• 2+ years medical device or biotechnology experience is required.
• 1+ years of interventional pain/spine experience in a sales role is preferred.
• Neuromodulation experience within the pain management market is preferred.
• Proven experience in implementing and leading Regional projects.
• Recognized Region, Area or National Sales Award winners preferred.
• Strong verbal and written communications skills with ability to communicate effectively within and outside of the organization.
• Credible leadership and interpersonal skills to effectively work within a diverse and inclusive team-oriented environment.
• Ability to build strong working relationships with external customers.
• Ability to prioritize and meet deadlines in a timely manner.
• Experience with direct quota attainment and performance metrics.
• Solid experience and knowledge of the overall implantable medical device market.
• Ability to interface and interact with patients.
• Experience in making multiple referral calls daily.
• Basic computer skills are required with the ability to navigate in a Windows environment, while learning, adapting and maintaining compliance with new platforms, such as Salesforce and Smartsheets.
• Must be willing and be able to comply with all health and administrative facility credentialing demands, in order to perform job duties.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and compliance training assignments.
• Schedule flexibility for all business and clinical field responsibilities, during normal working hours, along with after-hours and weekend duties.
• Able to work in a geographically diverse business environment.

Physical Demands

• Frequently move up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
• Constantly operates a computer, mobile device and other office-productivity equipment.
• Frequent bending, squatting and balance activities.
• While performing the duties of this job, the employee is regularly required to be independently mobile.
• Constantly required to interact with a computer and communicate with peers, co-workers, healthcare providers and patients in order to exchange accurate information.
• Must be able to visually examine anatomical structures via radiographic imaging.
• Must be able to abide by medical facility mandated PPE requirements due to environmental exposures.
• Must be able to remain in a stationary position for up to 8 hours total per day, and up to 4 hours continuously.

Travel Requirements

• Must have a valid driver’s license and active vehicle insurance policy.
• Ability to conduct customer contact activities, which require travel within assigned territory >80% of the time.
• Ability to travel outside of territory
• Frequently provide 24-hour, 7 day a week on-call territory coverage (including holidays, weekends, evenings).
• Able to work and/or travel weekends and evenings to include calls outside of standard working hours.