Territory Manager, Neuro - Atlanta
At BIOTRONIK Neuro, we’re redefining relief for patients experiencing chronic pain by leveraging advanced cardiovascular technologies to create a connected approach to spinal cord stimulation (SCS) therapy management.
About the role
As a Territory Manager, you will gain market share and achieve sales quota in the spinal cord stimulation business by promoting, selling, and servicing the Biotronik product platform within an assigned territory. You will perform field promotional work to sell and develop new business, build strong relationships with key stakeholders, and work independently to exceed sales expectations while contributing at the Regional level. This role requires tactical, strategic, and analytical skills in business planning and outlook.
Responsibilities
- Conduct sales calls to promote, sell, and service BIOTRONIK products and offerings to existing and competitive customers.
- Support patients throughout the educational and clinical process for spinal cord stimulation therapy.
- Provide support and technical assistance during the use of BIOTRONIK products during procedures.
- Develop and implement quarterly sales plans and business reviews to achieve sales goals and objectives.
- Maintain expertise on BIOTRONIK products and platforms while adapting to changes in the clinical and competitive landscape.
- Build relationships with key stakeholders (physicians, hospital administrators, Allied Healthcare Professionals, etc.) to identify opportunities for BIOTRONIK products and services.
- Complete administrative reporting (e.g., expense reports, account profiles, daily planners, competitive updates, and inventory logs).
- Provide field intelligence reports on competitive activity, market changes, distribution, pricing, customer preferences, and product features.
- Manage time and company resources effectively to control unnecessary expenses.
- Utilize sales collateral and support tools to meet promotional and territorial needs.
- Train and educate existing and new customers on BIOTRONIK’s product portfolio.
- Maintain fiscal responsibility for assigned BIOTRONIK asset management, including inventory and capital equipment.
Requirements
- Bachelor’s Degree in Nursing, Physiology, Biology, Bio Engineering, Business, or an equivalent degree, or 4 years of relevant work experience in place of a degree.
- 2+ years of medical device or biotechnology experience is required.
- 1+ years of interventional pain/spine experience in a sales role is preferred.
- Neuromodulation experience within the pain management market is preferred.
- Proven experience in implementing and leading Regional projects.
- Strong verbal and written communication skills.
- Competent leadership and interpersonal skills to work within a diverse and inclusive team-oriented environment.
- Ability to build strong working relationships with external customers.
- Ability to prioritize and meet deadlines in a timely manner.
- Experience with direct quota attainment and performance metrics.
- Solid knowledge of the overall implantable medical device market.
- Ability to interface and interact with patients.
- Experience in making multiple referral calls daily.
- Basic computer skills with the ability to navigate Windows environments and adapt to new platforms (e.g., Salesforce, Smartsheets).
- Willingness and ability to comply with all health and administrative facility credentialing demands.
- Compliance with FDA regulations, Company policies, and other regulatory requirements.
- Schedule flexibility for business and clinical field responsibilities, including after-hours and weekend duties.
- Ability to work in a geographically diverse business environment.
Physical Demands
- Frequently move up to 40 lbs. from floor to chair/table and between surfaces at approximately the same level.
- Constantly operate a computer, mobile device, and other office equipment.
- Frequent bending, squatting, and balance activities.
- Regularly required to be independently mobile.
- Constantly interact with a computer and communicate with peers, co-workers, healthcare providers, and patients.
- Ability to visually examine anatomical structures via radiographic imaging.
- Comply with medical facility-mandated PPE requirements due to environmental exposures.
- Ability to remain in a stationary position for up to 8 hours total per day, and up to 4 hours continuously.
Travel Requirements
- Must have a valid driver’s license and active vehicle insurance policy.
- Travel within assigned territory >80% of the time for customer contact activities.
- Travel outside of territory
- Frequently provide 24/7 on-call territory coverage (including holidays, weekends, evenings).
- Available and willing to work and/or travel weekends and evenings, including calls outside of standard working hours.
Location: Atlanta, GA | Full-time