Territory Manager (Boston)

Qualifications

• Degree in Molecular Biology, Biochemistry, Genetics or related field (Ph.D. highly preferred)
• Minimum 2 years of Pharmaceutical/Biotech/Medical device experience
• High self-motivation, ability to work independently and as a collaborative team player
• Excellent communication, negotiation, and sales skills
• Ability to interact with customers with confidence and ease
• Strong attention to detail
• Experience in account management or marketing (highly desired but not required)
• Experience in molecular biology techniques especially DNA cloning and virus packaging (highly desired but not required)
• Experienced with selling and presenting detailed scientific subjects in a clear and understandable manner (highly desired but not required)
• Experience working with HubSpot (highly desired but not required)

Key responsibilities

• Increase sales within the designated territory
• Act as a point of contact for existing and potential customers within assigned territory
• Communicate with clients via email, phone, video call, webinar, virtual product shows/conferences (and in the future: in-person meetings, presentations, product shows/conferences) to promote VectorBuilder offerings
• Discover and reach out to new potential clients (cold calling)
• Answer customer questions about features, pricing, and additional services
• Cultivate strong, long-lasting client relationships
• Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach
• Demonstrate strong product/service knowledge
• Work closely with internal departments to provide high-level technical support and guidance to the customer
• Maintain high customer satisfaction levels through excellent customer service
• Other duties as needed