Territory Manager - Automotive

Why Work for PSE GROUP? This position offers a competitive base pay, commission program, and Motus vehicle reimbursement program.

Schedule

Weekdays 8am–5pm, weekends off.

Benefits

• 401(k) program with company match
• Medical, Dental, and Vision insurance
• Company-paid life and disability insurance
• 3 weeks Paid Time Off

About the Role

Reporting to the Region Sales Manager, the Territory Manager is responsible for increasing sales revenues and maintaining customer relationships within an assigned geographical area. You will be an excellent communicator who understands customer needs, ensures client satisfaction, and identifies ways to grow sales.

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services. We offer a wide range of coatings solutions to enhance productivity, improve quality, and reduce material cost, supporting the entire purchasing process from coatings to application systems.

PSE Group includes brands such as Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company.

Responsibilities

Sales

• Make sales calls and presentations to prospective and existing customers.
• Develop a regular sales call schedule to meet customer needs and expectations.
• Be familiar with all automotive-line products, including their application and preparation.
• Assist customers in proper product selection and application to build expert relationships.
• Develop and refine sales techniques and methods.
• Create sales presentations and promotions to grow existing accounts and open new ones.
• Maintain effective interaction with vendors and maximize cost-effective resources.
• Participate in and conduct product demonstrations with customers and factory representatives.
• Attend and participate in all sales meetings.
• Devise effective territory sales and marketing strategies.

Customer Service

• Be readily accessible to customers via cell phone, voice mail, email, and in person.
• Build and maintain customer relationships.
• Investigate customer complaints and follow up per company and Quality Management System (QMS) policies.
• Monitor and track customer back orders per QMS work instructions.
• Provide technical and marketing training to customers as needed.
• Assist customers in determining inventory levels.
• Assist in color verification and field color formulations.
• Ensure proper documentation for all consigned inventory and equipment per QMS work instructions.

Marketing

• Collect reliable customer and territory information.
• Identify current market competitors and their strengths and weaknesses.
• Understand PSE Group’s competitive advantages.
• Read and interpret market information to identify opportunities.
• Actively become a key knowledge source for customers regarding automotive finishing and related products.
• Develop, implement, and maintain action plans to meet and exceed revenue and profitability targets.
• Prepare sales call reports, proposals, quotations, forecasts, and business plans.

Management

• Control expenses within budget and maintain required records/documentation.
• Submit required reports, documentation, and summaries by specified deadlines.
• Further knowledge of the automotive finishing industry through training, trade journals, and seminars.
• Understand and perform all aspects of the Quality Management System Manual.
• Understand paperwork flow and provide required documents.
• Know sales goals and formulate plans to attain or surpass them.

Additional Duties

• Answer telephone professionally, answer questions knowledgeably, and/or take customer orders per QMS work instructions.
• Maintain professional conduct to meet customers’ quality and service expectations.
• Operate vehicle in accordance with all state, provincial, and federal laws; maintain an acceptable driving record and carry automotive insurance per company policy.
• Assist in the store during times of need (e.g., vacations, absences).
• Assist with inside customer service, including servicing customers and processing orders per QMS work instructions.
• Process sales transactions using POS devices and company policies.
• Perform other duties as assigned.

Requirements

• Proven experience as a Territory Manager.
• BSc/BA in Business, Marketing, or a related field.
• Proven track record of increasing sales and revenue; field sales experience preferred.
• Ability to develop sales strategies and use performance KPIs.
• Proficient in MS Office; familiarity with Salesforce is a plus.
• Excellent sales and communication skills.
• Organizational and leadership ability.
• Problem-solving aptitude.
• Ability to work all scheduled hours as needed.
• If using a personal vehicle for company business, must obtain appropriate insurance per company policy and be licensed to operate the vehicle in accordance with state, federal, and provincial law. Must have an acceptable driving record from DMV/MTO.

Physical Requirements

• Ability to lift and carry approximately 25–50 lbs. frequently and 75–100 lbs. on occasion.
• Spend approximately 20% of time sitting, 60% standing, 10% walking, 10% stooping, climbing, and kneeling.
• Ability to perceive color differences and wear safety equipment as required.
• Must be able to tolerate non-toxic paint odors.
• Must be able to physically demonstrate paint and associated products using spray guns and related equipment.

The above statements describe the general nature and level of work but are not an exhaustive list of all responsibilities, duties, and skills required.