Territory Manager

About the role

The Territory Manager is responsible for an assigned service territory, overseeing route representatives and ensuring safety and results.

Responsibilities

• Promote and sustain a safety culture
• Evaluate, coach, and develop Route Sales Representatives (RSRs)
• Create a sales culture fostering team selling
• Aid in new account installations
• Manage customer service programs
• Visit all required customers quarterly
• Respond to and resolve service requests promptly
• Negotiate and secure renewal agreements
• Recruit, select, and hire Route Sales employees
• Review trends, performance, and coach RSRs weekly
• Address pending items and situations daily
• Follow up on accounts in jeopardy
• Protect and manage merchandise control processes
• Investigate and report on accidents or incidents

Requirements

• Demonstrated ability to interface with various organizational functions
• Strong interpersonal, analytical, communication, and customer service skills
• Considerable negotiation skills
• Computer proficiency, including MS Office software
• Exposure to sales function preferred
• Management, human relations, and communication skills
• High school diploma or equivalent; Bachelor’s degree in related field preferred or equivalent experience
• Two years of service and route-based industry experience, with proven track record for growing customer accounts
• Previous profit and loss accountability and/or contract-managed service experience preferred
• Significant customer interface and service experience
• Production planning, maintenance, or warehouse operations experience preferred
• DOT-certified driver's license and automobile insurance on personal vehicle

Qualifications

• Must be DOT-certified
• Must have a valid driver's license
• Must have automobile insurance on personal vehicle

Benefits

Equal opportunity employer. Vestis is committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Schedule

Majority of time will be spent driving a vehicle or company step-van to call on customers and supervise employees in the assigned service territory. Will be exposed to weather conditions in the area (heat, wind, cold, rain, snow, etc.). Customer visitations may require walking, climbing stairs, pushing/pulling carts, exposure to weather conditions.

Pay

Compensation details are confidential and not specified in the job posting.