Territory Manager

About the role

Total Filtration Services, Inc., is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs. Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production. We support these markets by utilizing our preferred vendor strategy that leverages 90% of our spend with 80 of the world’s top manufacturers. Our in-plant value added services model continues to provide our customers with the highest levels of service focused on total cost of ownership and delivering year over year savings.

Responsibilities

• Work within all established safety guidelines, ensuring that safety policies and procedures are adhered to at all times, and work deemed unsafe is not performed.
• Ensure world-class customer service is provided to both internal and external customers.
• Establish rapport and develop solid relationships with key customer contacts and vendors.
• Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration.
• Evaluate filter applications for value optimization and solution presentation.
• Complete the required weekly sales call activity, including:
  • A minimum of 15 face-to-face sales calls during the prime selling hours of 7am-3pm
  • Additional cold calls around the face-to-face “anchor” calls
  • Prolonged prospecting phone calls
• Generate timely and accurate quotes utilizing the company’s business system.
• Utilize the TFS catalog and the media library for presentations to key purchasing personnel.
• Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporate.
• Maintain monthly expense and mileage reports.
• Utilize auto generated reports to understand, manage and develop business to ensure compliance with pricing, margin, CRM and other expectations.
• Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration.
• Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporate.
• Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporate.

Qualifications

• Excellent oral and written communication skills utilizing the English language
• Good attention to detail with timely follow-up skills
• Professional appearance and behavior
• Solid organizational skills with the ability to prioritize effectively
• Strong computer skills, including Microsoft Office with proficiency in Outlook, Word and Excel
• Ability to work effectively under pressure and manage multiple assignments simultaneously
• Effective time management skills
• Meet appropriate deadlines, be responsive and accessible
• Accurate and results oriented. Commitment to providing exceptional customer service to both internal and external customers
• High mechanical aptitude with the ability to quickly grasp technical information

Skills

• Proven and progressive sales success
• Ability to negotiate effectively
• Build solid professional relationships
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

Benefits

Why Build a Career with Us?

• Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership!
• Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
• Training: FCG University learning and training platform available to all employees offering over 80k courses.
• Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 1,000 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.

Pay

Compensation and benefits are competitive and commensurate with experience.

Schedule

Hours are flexible and can vary based on the territory and customer needs.

Supervisory Responsibilities

None

General Qualifications

• Excellent oral and written communication skills utilizing the English language
• Good attention to detail with timely follow-up skills
• Professional appearance and behavior
• Solid organizational skills with the ability to prioritize effectively
• Strong computer skills, including Microsoft Office with proficiency in Outlook, Word and Excel
• Ability to work effectively under pressure and manage multiple assignments simultaneously
• Effective time management skills
• Meet appropriate deadlines, be responsive and accessible
• Accurate and results oriented. Commitment to providing exceptional customer service to both internal and external customers
• High mechanical aptitude with the ability to quickly grasp technical information

Specific Demonstrated Capabilities

• Proven and progressive sales success
• Ability to negotiate effectively
• Build solid professional relationships
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook

Interpersonal Skills

• “Hunter” mentality with solid closing skills
• Demonstrates a sense of urgency
• Solid presentation skills with the keen ability to read the audience and tailor presentation to meet its needs
• Solid individual contributor who functions equally well as a member of a Team
• Ability to adapt to a variety of personalities, situations and requirements

Education and Experience Requirements

• Minimum three years outside sales experience required
• Four-year college degree is preferred
• High School diploma or equivalent required
• Filtration, B2B, or industrial sales experience preferred

Certificates, Licenses, Registrations

Must possess and maintain a valid driver’s license in good standing

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; utilize ladders with a weight capacity of 250 lbs or less while regularly accessing heights in excess of 25 feet, balance; stoop, kneel, crouch or crawl; talk and hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Office and field environment

Travel Requirements

Varies, depending on size of sales territory May include overnight stays

Company Information

Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.