Territory Manager
SRS Distribution Inc. · Malden, MA · 3 mo ago
Business Development$38k–$75k/yrFull-time
About the role
The Territory Manager at SRS Building Products drives sales growth and strengthens customer relationships within a defined territory. This role maximizes revenue opportunities with existing customers and creates opportunities with new customers. By collaborating with internal teams and acting as a trusted partner, the manager ensures customer satisfaction and delivers measurable results in a multi-million-dollar territory.
Responsibilities
- Drive Sales Growth: Lead territory sales strategies to exceed revenue targets through proactive client engagement and team leadership.
- Enhance Customer Experience: Build and maintain strong client relationships, ensuring seamless service and satisfaction.
- Strategic Prospecting: Expand customer base via cold calls, networking, and targeted outreach.
- Leverage Market Intelligence: Monitor industry trends and competitor activity to refine strategies and identify growth opportunities.
- Collaborate Cross-Functionally: Partner with internal teams to deliver integrated, customer-focused solutions.
- Monitor Performance: Conduct business reviews and analyze data to optimize sales efforts.
- Represent at Events: Promote brand and build networks at trade shows and industry events.
- Champion Digital Tools: Drive adoption of digital resources to improve efficiency and sales effectiveness.
- Direct Manager Direct Reports: As a Territory Manager at SRS Building Products, you will work in close partnership with the Regional Sales Manager to strategically drive sales performance and align with broader company goals.
Requirements
- Proven success managing a multi-million-dollar territory with consistent year-over-year growth.
- Knowledge of residential and commercial construction; roofing/building product sales experience preferred.
- Managed business portfolios up to $15M.
- Skilled in developing and executing territory sales strategies.
- Strong relationship-building and communication skills.
- Customer-focused with a track record of satisfaction and retention.
- Experienced in hosting promotions and educational events.
- Proficient in Outlook, Word, Excel; Agility ERP and EagleView a plus.
- Bilingual (English/Spanish) preferred, not required.
- Valid driver’s license and reliable transportation.
- Authorized to work in the U.S.; must pass background and drug screening.
- Skilled in sales tools and CRM systems.
- Comfortable using digital solutions to enhance sales and engagement.
- Knowledgeable about industry trends and competitive landscape.
Qualifications
- Bachelor's degree in business, Marketing, or related field.
- Master's degree in business administration preferred.
- Minimum of 5 years' experience in sales or sales management.
- Proven record of meeting or exceeding sales targets.
- Experience in B2B sales, preferably within industries such as roofing, building products, pool, landscape, or a related industry.
Skills
- Communication & Interpersonal Skills: Skilled in clear communication, active listening, and building strong relationships with clients and colleagues.
- Sales Expertise: Successful B2B sales professional with a history of exceeding targets, managing multimillion-dollar territories, and driving growth.
- Strategic Planning: Experienced in crafting and executing sales strategies aligned with business goals to maximize revenue.
- Customer Focus: Dedicated to understanding client needs and delivering tailored solutions that ensure satisfaction and retention.
- Prospecting & Lead Generation: Effective in expanding market reach through networking, cold calling, and trade show engagement.
- Market Insight: Deep knowledge of industry trends and competitive landscapes to inform strategic decisions.
- Adaptability & Conflict Resolution: Thrive in fast-paced settings with the ability to stay composed under pressure, quickly assess situations, and resolve customer complaints with professionalism and empathy.
- Collaboration: Strong team player who partners across internal teams and external vendors to deliver seamless customer experiences.
- Organization & Time Management: Highly organized with the ability to prioritize tasks and manage time in fast-paced environments.
Benefits
- Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.