Jobs · Business Development · Massachusetts

Territory Manager

SRS Distribution Inc. · Malden, MA · 3 mo ago
Business Development$38k–$75k/yrFull-time

About the role

The Territory Manager at SRS Building Products drives sales growth and strengthens customer relationships within a defined territory. This role maximizes revenue opportunities with existing customers and creates opportunities with new customers. By collaborating with internal teams and acting as a trusted partner, the manager ensures customer satisfaction and delivers measurable results in a multi-million-dollar territory.

Responsibilities

  • Drive Sales Growth: Lead territory sales strategies to exceed revenue targets through proactive client engagement and team leadership.
  • Enhance Customer Experience: Build and maintain strong client relationships, ensuring seamless service and satisfaction.
  • Strategic Prospecting: Expand customer base via cold calls, networking, and targeted outreach.
  • Leverage Market Intelligence: Monitor industry trends and competitor activity to refine strategies and identify growth opportunities.
  • Collaborate Cross-Functionally: Partner with internal teams to deliver integrated, customer-focused solutions.
  • Monitor Performance: Conduct business reviews and analyze data to optimize sales efforts.
  • Represent at Events: Promote brand and build networks at trade shows and industry events.
  • Champion Digital Tools: Drive adoption of digital resources to improve efficiency and sales effectiveness.
  • Direct Manager Direct Reports: As a Territory Manager at SRS Building Products, you will work in close partnership with the Regional Sales Manager to strategically drive sales performance and align with broader company goals.

Requirements

  • Proven success managing a multi-million-dollar territory with consistent year-over-year growth.
  • Knowledge of residential and commercial construction; roofing/building product sales experience preferred.
  • Managed business portfolios up to $15M.
  • Skilled in developing and executing territory sales strategies.
  • Strong relationship-building and communication skills.
  • Customer-focused with a track record of satisfaction and retention.
  • Experienced in hosting promotions and educational events.
  • Proficient in Outlook, Word, Excel; Agility ERP and EagleView a plus.
  • Bilingual (English/Spanish) preferred, not required.
  • Valid driver’s license and reliable transportation.
  • Authorized to work in the U.S.; must pass background and drug screening.
  • Skilled in sales tools and CRM systems.
  • Comfortable using digital solutions to enhance sales and engagement.
  • Knowledgeable about industry trends and competitive landscape.

Qualifications

  • Bachelor's degree in business, Marketing, or related field.
  • Master's degree in business administration preferred.
  • Minimum of 5 years' experience in sales or sales management.
  • Proven record of meeting or exceeding sales targets.
  • Experience in B2B sales, preferably within industries such as roofing, building products, pool, landscape, or a related industry.

Skills

  • Communication & Interpersonal Skills: Skilled in clear communication, active listening, and building strong relationships with clients and colleagues.
  • Sales Expertise: Successful B2B sales professional with a history of exceeding targets, managing multimillion-dollar territories, and driving growth.
  • Strategic Planning: Experienced in crafting and executing sales strategies aligned with business goals to maximize revenue.
  • Customer Focus: Dedicated to understanding client needs and delivering tailored solutions that ensure satisfaction and retention.
  • Prospecting & Lead Generation: Effective in expanding market reach through networking, cold calling, and trade show engagement.
  • Market Insight: Deep knowledge of industry trends and competitive landscapes to inform strategic decisions.
  • Adaptability & Conflict Resolution: Thrive in fast-paced settings with the ability to stay composed under pressure, quickly assess situations, and resolve customer complaints with professionalism and empathy.
  • Collaboration: Strong team player who partners across internal teams and external vendors to deliver seamless customer experiences.
  • Organization & Time Management: Highly organized with the ability to prioritize tasks and manage time in fast-paced environments.

Benefits

  • Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

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