Territory Executive (US)

About the role

PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud.

Key Responsibilities

• Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions.
• Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement.
• Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities.
• Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage.
• Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework.
• Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience.

Basic Qualifications

• 7+ years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software.
• Proven success in meeting or exceeding quota within a defined territory.
• Demonstrated ability to sell to and influence C-level executives and technical stakeholders.
• Proficiency using Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Preferred Qualifications

• Prior enterprise sales expertise leveraging MEDDPICC & Value Selling.
• Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level.
• Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals.
• Familiarity with Operations Cloud or DevOps environments.

What We Offer

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Roth IRA
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & Hibernation
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs