Territory Director - (Inside Sales) Eastern

Base Salary and Commission

The base salary range for this position is $55,000 - $70,000 annually, with a commission structure.

Major Responsibilities

• Develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services.
• Assist prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met.
• Act as a single point of contact by assisting prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met.
• Collaborate with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goals.
• Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads.
• Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory.
• Assist with sales escalations and communicate routinely with field sales representative partners about details impacting prescriber or patient experience.
• Support education and delivery of key messages and product presentations within initiatives designed to ensure territory meets performance requirements.
• Document and meticulously make notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs.
• Forward calls pertaining to clinical information and questions to Staff Pharmacists.
• Manage prescriber communication preferences.
• Nurture and manage prescriber relationships to improve loyalty and retention.
• Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
• Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
• Ensure prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
• Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals.

Qualifications

• Two years’ retail or specialty pharmacy technician experience preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
• Two years inside or outside sales experience for pharmacy or other health services-related industry preferred.
• Oncology sales experience desired but not required.
• Exceptional probing and consultative communication skills.
• Familiar with oncology providers, drugs, clinic, and hospital communities.
• Understanding of oncology drug reimbursement, Managed Care Medical Specialty, and PBM drug benefits.
• Self-motivated and results-driven.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative, and office skills.
• Proficient in data entry, verbal skills, computer skills, and the ability to learn the department’s software system including CRM.
• Maintain HIPAA patient confidentiality.