Territory Director - (Inside Sales) Eastern

Summary

The Inside Sales Representative - Oncology position at Onco360 is a fully remote role. Key responsibilities include developing and managing a designated territory, providing education and care coordination to prescribers for Onco360 products and services, and assisting with sales escalations.

Responsibilities

• Develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Onco360 products and services.
• Assist prescribers in evaluating referrals and performing care coordination to ensure service level requirements are met.
• Identify, rank, prospect, and develop key oncology practice and hospital-based business relationships within the targeted regional territory.
• Communicate regularly with field sales representatives about details impacting prescriber or patient experience.
• Support education and delivery of key messages and product presentations to ensure territory meets performance requirements.
• Document and make notations in each patient’s profile regarding updates and aspects of a customer’s/physician’s care or needs.
• Manage prescriber communication preferences and nurture relationships to improve loyalty and retention.
• Utilize SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow process.
• Assist operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication.
• Ensure prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicable.
• Achieve designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads.
• Work collaboratively with sales to achieve monthly, quarterly, and annual sales goals.

Qualifications

• 2 years’ retail or specialty pharmacy technician experience preferred.
• Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply.
• 2 years inside or outside sales experience for pharmacy or other health services-related industry preferred.
• Oncology sales experience desired but not required.
• Exceptional probing and consultative communication skills.
• Familiarity with oncology providers, drugs, clinic, and hospital communities.
• Understanding of oncology drug reimbursement, Managed Care Medical Specialty, and PBM drug benefits.
• Self-motivated and results-driven.
• Highly effective in working objectively with a diverse group of people and demonstrating communication, organizational, administrative, and office skills.
• Proficient in data entry, verbal skills, computer skills, and able to learn the department’s software system including CRM.
• Maintain HIPAA patient confidentiality.