Territory Account Manager - Morristown, New Jersey

HeartFlow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the HeartFlow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. HeartFlow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™ Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

About the role

The Territory Account Manager (TAM) will be the face of HeartFlow within a specific geographic region. The TAM will work with customers to ensure that they are extremely successful with HeartFlow’s non-invasive cardiovascular diagnostic technology. This role is responsible for driving adoption through a network of referring physicians and working proactively with accounts to support, educate, and provide solutions to build high customer satisfaction. This is a customer-facing, field-based role requiring 20% or greater overnight travel depending on the territory's geography.

Responsibilities

• Work with key strategic HeartFlow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
• Develop and execute business development plans working closely with the account’s key stakeholders.
• Facilitate cross-functional collaboration throughout the organization, including Territory Sales Manager, Marketing, Market Access, CT Apps, Product Development, and Clinical teams.
• Increase HeartFlow usage within designated key strategic accounts by:
  • Maintaining and building relationships with referring physicians and other key clinical stakeholders.
  • Educating customers on HeartFlow’s value proposition through presentations and discussions with referring MDs.
  • Promoting and championing HeartFlow to build advocacy.
• Organize and staff programs such as dinner programs, VIP visits, HeartFlow CT Pathway road-shows, and referring physician office meetings.
• Performance will be evaluated based on:
  • Meeting or exceeding quota for the strategic HeartFlow account (within existing customer locations).
  • cCTA growth (conversion of non-invasive tests) and FFRct penetration/case growth over baseline (% and $) in assigned accounts.

Requirements

• Proven sales skills and a track record of sales achievement.
• Experience in account development; building and supporting strong clinical programs is preferred.
• Clinical/technical proficiency—ability to quickly learn and disseminate new clinical/technical information to customers.
• Ability to develop relationships with key stakeholders, including administrators, cardiologists, referring physician practices, hospital marketing, and strategic personnel to drive awareness of a cCTA/FFRct pathway.
• Work cross-functionally to coordinate field and HQ resources needed to support focused customers and execute program development plans.
• Customer-focused mentality with the ability to explain medical technologies to referring physicians and healthcare professionals.
• Knowledge of cardiac patient pathways and diagnostic technology is preferred.
• Self-motivated with the ability to initiate, organize, and complete projects.
• Excellent problem-solving ability, especially under pressure.
• Strong work ethic and ability to work effectively in a cross-functional team environment.
• Ability to work with customers from a wide range of technical and clinical backgrounds.
• Excellent verbal and written communication skills with professional etiquette.
• Experience with Salesforce.com or similar CRM.

Qualifications

• 4-year degree with 5+ years of related sales or clinical experience, or 2-year degree with 7+ years of related sales or clinical experience.
• Degree in Science, Medical, Business, Marketing, or Technical field is preferred.
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired.
• Experience with introducing new cardiovascular technologies into hospitals is highly desired.

Pay

Base compensation is $125,000. This role is also eligible to earn variable/commission with a total target compensation (base plus variable/commission) of $200,000.

Schedule

Field-based role requiring 20% or greater overnight travel depending on the territory's geography.