Territory Account Manager- Louisiana and Mississippi

ViiV Healthcare is a global specialty HIV company, the only one 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. We are highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through education on prevention and treatment. We deliver breakthroughs in prevention, treatments, care solutions, and community programs, and take a holistic approach to HIV by improving access to care and supporting sustainable community initiatives. We are committed to eradicating HIV/AIDS and have played a significant role in turning HIV into a manageable health condition. With the largest portfolio of HIV medicines available, we continue to address the diverse needs of those affected by the epidemic.

About the role

The Territory Account Manager (TAM) on the Oral Treatment sales team will thrive in a fast-paced, complex environment, working with healthcare professionals (HCPs) to adopt new approaches to HIV treatment. This role requires cross-functional partnership and adaptability, particularly in a launch context. The successful candidate will develop strategic business plans with measurable objectives aligned to territory and account-level goals, focusing on selling to HCPs, servicing accounts, and advancing ViiV Healthcare’s mission of leaving no person with HIV behind. Responsibilities include driving results within an integrated account management framework and supporting a buy-and-bill treatment model.

Responsibilities

• Deliver results through exceptional sales and service by identifying, targeting, and winning new business with HCPs to adopt new HIV treatment approaches.
• Engage with HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Leverage data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute tailored business plans to help HCPs scale their treatment models and reach more patients.
• Coordinate and partner with cross-functional teams (e.g., Clinical Nurse Educators, Field Reimbursement Managers) to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and ensure cohesive internal communication for a seamless customer experience.
• Provide exceptional customer service by proactively addressing HCP needs and requests.
• Adapt execution plans to achieve performance goals using KPIs, scaling successes, and business problem-solving.
• Develop and foster relationships with key influential customers and thought leaders.
• Act in alignment with ViiV’s culture, values, and compliance guidelines, embracing ambiguity and learning from setbacks.
• Escalate issues and risks as needed, demonstrating courage by "speaking up."

Requirements

• BA/BS degree.
• 5+ years of pharmaceutical sales experience.
• 3+ years of specialty experience.
• Ability to travel domestically, including overnight stays, with the majority of time spent in-market.
• Valid Driver’s License.

Preferred Qualifications

• Degree in Business, Marketing, or Life Sciences.
• Strong planning, organization, analytical, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold chain treatment products.
• Knowledge of the HIV treatment and/or prevention markets.
• Bilingual in Spanish (preferred but not required).
• Experience partnering cross-functionally within an integrated account team model.

Skills

• Account Management
• Cross-Functional Work
• Data to Insights
• Digital Fluency
• Omnichannel
• Scientific Literacy

Benefits

All ViiV employees receive the same comprehensive benefits program offered to GSK employees. For details, visit the GSK US Benefits Summary.

Why Us?

At ViiV Healthcare, we are committed to leaving no person living with HIV behind. As the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV/AIDS, we push boundaries in research, policy, and community partnerships. Our mission unites employees globally, and we foster an inclusive culture where diversity drives innovation. By joining ViiV, you’ll contribute to a team dedicated to transforming HIV treatment and care, supported by the resources and history of GSK.