Territory Account Manager- Fertility Solutions- Dallas, TX

Responsibilities

Job Summary: Deliver quota and revenue growth. Own the territory number. Be in front of customers :90% of the time. Drive revenue growth, grow product mix and volume, and new product adoption through disciplined, in-person relationship development, data-driven account management, and tight collaboration with commercial teammates.

If you are competitive, enjoy partnering with customers and helping patients achieve their family goals, then we encourage you to apply!

• Quota attainment and growth: Hit/exceed monthly, quarterly and annual quota; expand wallet share and increase mix and volume of products.
• Customer acquisition: Add new accounts and reactivate dormant sites.
• New product sell-through: Plan and execute launches that convert to repeat consumable and hardware sales.
• Contract wins: Negotiate local agreements that deliver customer value and support margin/revenue goals.
• Forecast accuracy: Maintain a reliable, bottoms-up forecast and pipeline.
• Customer experience: Improve NPS/relationship health via proactive, in-person engagement.

Essential Functions & Accountabilities

• What You’ll Deliver (Outcomes): Quota attainment and growth; customer acquisition; new product sell-through; contract wins; forecast accuracy; customer experience.
• Customer Engagement Cadence (In-Person First): Daily - on-site customer meetings, live case support where appropriate, product positioning, objection handling, and next-step setting; Weekly - territory routing, pipeline and opportunity progression, opportunity hygiene in CRM, and account plan execution; Quarterly - decision maker-level business reviews (QBRs) with clear metrics, progress to goals, product adoption plans, and agreed actions; Stakeholders to Engage at Each Account (all levels): Embryologists; Lab Directors; Reproductive Endocrinologists (REIs); procurement/supply chain; clinical staff; and executive leadership (e.g., CFO, COO, CMO, CEO).
• Work model: This is a field role—:90% in person with customers; virtual meetings are complementary, not primary.

Qualifications

• Bachelor’s degree or equivalent experience; background in fertility/ART, genetics, or embryology a plus.
• Documented sales success (medical devices, diagnostics, or related).
• Proficiency with Power BI, CRM, and Microsoft 365/Google Workspace.
• Valid driver’s license; ability to travel extensively within territory.