Territory Account Director, Hospitals (NM, Albuquerque)

About the role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect young people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission.

Responsibilities

• Own, manage, and expand relationships with hospitals and major health systems to continue to drive growth
• Identify trends in local hospitals and health systems and synthesize findings into strategic opportunities
• Design strategies to better support and engage referral partners across higher level of care channels
• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Fill potential gaps and monitor inbound referrals and communicate with relevant parties to provide visibility into the referral to admission process
• Maintain constant dialogue with referral sources when clients are referred to keep them updated throughout the referral process
• Attend and lead various educational meetings, marketing presentations, and networking events in a remote capacity
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be located in the Albuquerque, NM area
• 3+ years experience selling into healthcare with a track record of success
• Experience pitching and working with hospitals and/or larger health systems
• Work authorized in the United States and native-equivalent proficiency in English
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Demonstrated project management experience, successfully owning and driving tasks from initiation to completion
• Able to energize, communicate, and build rapport at all levels within an organization, especially with senior leadership
• Able to travel locally (within ~2 hour driving distance) for meetings with potential referral partners
• Must have reliable transportation, a valid driver's license, and the ability to drive up to 1-hour each way on a regular basis
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment with a collaborative mindset
• Comfort with video conferencing, scheduling, and CRM technologies
• Prior experience with Salesforce and other sales enablement tools preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

• The total target base compensation for this role will be between $85,000 and $100,000 per year at the commencement of employment.
• In addition to base compensation, this role offers a target performance-based bonus.
• Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.