Terrain Park Attendant

About the role

Join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Responsibilities

• Assist with the construction and daily maintenance of terrain park features
• Assist with daily terrain park operations including opening, inspecting, testing, and closing features and parks
• Install, maintain, and monitor signage/banners, boundary ropes/fencing, entries/exits and other safety elements
• Monitor terrain park areas to promote safe guest behavior and adherence to resort policies
• Report hazards, damage, maintenance concerns, incidents, and unsafe conditions to terrain park management
• Assist with special events, freestyle competitions, and other marketing/promotional activations
• Interact positively with guests, identifying educational opportunities and providing excellent customer service at all times
• Communicate clearly and effectively via 2-way radio
• Support other Mountain Operations departments as assigned

Requirements

• Must be at least 18 years of age
• Ability to communicate fluently in English
• Intermediate or higher skiing or snowboarding ability on all snow surface conditions
• Ability to work outdoors in varying weather conditions
• Strong communication and customer service skills
• Ability to follow safety procedures and operational guidelines
• Dependable, punctual, and capable of working independently as well as with a team
• Ability to work weekends, holidays, evenings, and peak periods

Physical Requirements

• Ability to stand, walk, ski, or snowboard for extended periods
• Ability to lift and carry up to 50 pounds
• Ability to work in cold, snowy, windy, and changing mountain weather conditions
• Ability to bend, stoop, climb, shovel, and perform physically demanding outdoor tasks

Work Environment

• Outdoor mountain environment with exposure to snow, ice, wind, cold temperatures, and variable weather conditions
• Fast-paced operational setting requiring continual awareness of guest activity and safety conditions
• Regular interaction with guests, ski patrol, lift operations, grooming, and other mountain departments

Preferred

• 1+ years of experience in terrain park or mountain operations
• Familiarity with current terrain park trends and feature design principles
• Experience with guest service or outdoor recreation operations

Pay

The expected pay range is $20.00/hr - $23.00/hr. Individual compensation decisions are based on a variety of factors.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program